Earnings EstimateThe 2025 EPS estimate is moving lower after incorporating the 1Q guide, lower investment income, and slightly higher run-rate expenses.
Mortgage Market ConditionsLower expectations for servicing income and continued pressure on mortgage originations are expected due to elevated mortgage rates and tight housing supply.
Technological UncertaintyThe effectiveness of 'Mia' is uncertain as customers and/or brokers may be resistant to an AI assistant making phone calls.