Customer LoyaltyAAL's AAdvantage program, one of the most comprehensive frequent flyer programs in the industry, fosters customer loyalty through numerous benefits and rewards.
Financial PerformanceDespite the big revenue cut, AAL expects to deliver EBIT margin of ~8.5% to ~10.5%, which could be the third highest in the industry.
Market PositionAmerican Airlines Group (AAL), the largest airline in the world, holds a dominant share of the US domestic market, further reinforced by its expansive route network that covers a vast array of domestic and international destinations.