Revenue Growth
Quarterly revenue of $121 million, up 1% year-over-year, and in line with the top end of guidance for the quarter.
Profitability and Margin Expansion
Non-GAAP operating margin expanded to 25% (versus 20% in the year-ago quarter). GAAP net income was $10.2 million, marking the fourth consecutive quarter of GAAP profitability.
Strong Gross Margin
Q1 gross margin was 86%, at the high end of the 84%-86% target range, supporting continued R&D and product investment while maintaining efficiency.
Cash Generation and Balance Sheet Strength
Cash from operations was $44 million (37% of revenue) and free cash flow was $41 million (34% of revenue). Ended the quarter with $444 million in cash, cash equivalents, and investments.
Usage-Based Pricing Traction
Usage-based products (AIOps, PagerDuty Advanced, Operations Cloud) now account for nearly 10% of total ARR. ARR of customers on the Operations Cloud model nearly doubled from Q4 to Q1, and >15 customers spending over $100k/year have transitioned to the model.
Customer Acquisition and Platform Adoption
For the fifth consecutive quarter, the company added over 600 new customers. Total customers on the platform (free + paid) exceeded 36,000, up ~14% year-over-year, demonstrating ongoing new customer momentum and PLG strength.
Enterprise Wins and Strategic Expansions
Multiple multi-year, 7‑figure customer wins and expansions (Fortune 500 automotive manufacturer, Fortune 100 financial institution, Australia’s leading digital bank, large retailer, and others) highlighting product-market fit in regulated and large-enterprise verticals.
Product and AI Leadership
Launches and innovations such as the SRE Agent, chat-first incident manager, and partnerships with Anthropic, Claude, Cursor, and LangChain reinforce PagerDuty’s positioning as a control plane for AI-first operations.
Operational Metrics and Contract Backlog
Trailing 12‑month billings of $497 million (up 1% YoY). Total RPO approximately $441 million, up 3% YoY, with ~72% ($316M) expected to be recognized in the next 12 months.
Shareholder Returns
Completed a $200 million share repurchase program (8.5 million shares repurchased for $63 million) and announced a new $100 million share repurchase program, reflecting confidence in capital allocation and valuation.