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Capita plc ( (GB:CPI) ) has shared an update.
Capita plc has announced an extension of its contract with Samsung Electronics UK, continuing a partnership that began in 2011. The renewed contract will see Capita’s Contact Centre business provide ongoing customer support services, including technical voice support and social media management, for Samsung’s electronic product customers. The extension involves technological advancements such as migrating the telephony system to AWS Connect and implementing Capita’s GenAI-powered Agent Suite, aimed at enhancing customer and colleague experiences. This move aligns with Samsung’s mission to inspire consumer adoption of its innovative technology, reinforcing Capita’s strategy of integrating technology, people, and processes to deliver transformative client experiences.
The most recent analyst rating on (GB:CPI) stock is a Hold with a £356.00 price target. To see the full list of analyst forecasts on Capita plc stock, see the GB:CPI Stock Forecast page.
Spark’s Take on GB:CPI Stock
According to Spark, TipRanks’ AI Analyst, GB:CPI is a Neutral.
Capita plc’s stock score is primarily influenced by its challenging financial performance, with significant risks from high leverage and negative cash flow. However, positive technical indicators provide some optimism, suggesting potential for price appreciation. The valuation is moderate, but the lack of a dividend yield may deter income investors.
To see Spark’s full report on GB:CPI stock, click here.
More about Capita plc
Capita is a modern outsourcing company that helps clients in both public and private sectors manage complex business processes more efficiently. With operations in eight countries, Capita’s 34,000 employees primarily support UK and European clients through people-based services enhanced by advanced technology.
Average Trading Volume: 557,039
Technical Sentiment Signal: Buy
Current Market Cap: £356M
For an in-depth examination of CPI stock, go to TipRanks’ Overview page.