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TELUS International (CDA) (TSE:TIXT)
TSX:TIXT
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TELUS International (CDA) (TIXT) AI Stock Analysis

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TSE:TIXT

TELUS International (CDA)

(TSX:TIXT)

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Neutral 55 (OpenAI - 4o)
Rating:55Neutral
Price Target:
C$6.50
▲(5.86% Upside)
TELUS International's stock score is primarily influenced by its financial performance challenges, including negative profitability and increased leverage. Despite these issues, the stock shows strong technical momentum, which partially offsets the financial concerns. However, the negative P/E ratio and lack of dividend yield weigh heavily on the valuation, resulting in a moderate overall score.
Positive Factors
Negative Factors

TELUS International (CDA) (TIXT) vs. iShares MSCI Canada ETF (EWC)

TELUS International (CDA) Business Overview & Revenue Model

Company DescriptionTELUS International (CDA) Inc. (TIXT) is a Canadian company that designs, builds, and delivers next-generation digital solutions to enhance the customer experience. The company operates in sectors such as technology, financial services, communications and media, eCommerce, and healthcare. TELUS International offers a range of services including digital strategy, AI and machine learning solutions, content moderation, and customer service support.
How the Company Makes MoneyTELUS International generates revenue primarily through its comprehensive suite of digital transformation solutions and customer experience management services. The company earns money by providing end-to-end solutions that help businesses improve their customer interactions and operational efficiencies. Key revenue streams include digital IT services, AI-powered content moderation, and customer service outsourcing. TELUS International partners with major global brands across various industries to offer tailored services that meet their specific needs, contributing significantly to its earnings. The company's growth is supported by its ability to innovate and integrate advanced technologies into its service offerings, thereby attracting a diverse client base and securing long-term contracts.

TELUS International (CDA) Earnings Call Summary

Earnings Call Date:Aug 01, 2025
(Q1-2025)
|
% Change Since: |
Next Earnings Date:Oct 31, 2025
Earnings Call Sentiment Neutral
The earnings call presented a mixed sentiment with positive growth in revenue, diversification, and strong partnerships, particularly with TELUS Corporation. However, challenges such as declining adjusted EBITDA margins, competitive pricing, and reduced revenue from Google balance the outlook.
Q1-2025 Updates
Positive Updates
Revenue Growth Driven by AI and Data Solutions
TELUS International (Cda) Inc. reported a revenue increase of 2% year over year to $670 million, with growth in AI and data solutions and digital solutions contributing to this performance.
Strong Relationship with TELUS Corporation
Revenue with TELUS grew by 12% year over year, driven by services in customer experience management and digital solutions, highlighting the stable and beneficial relationship during market uncertainties.
Diversification Across Clients and Geographies
The company secured new clients across various geographies and industry verticals, including IT services, energy, and AI platforms, and expanded services with existing social media and games clients.
AI and Data Solutions Expansion
Continuous growth in AI and data solutions, with successful projects in LLM training for enterprise applications, chemical formula usage, and complex reasoning algorithm improvements.
Negative Updates
Decline in Adjusted EBITDA Margin
Adjusted EBITDA margin decreased to 13.4% due to increased salaries, benefits, and other operational costs outpacing revenue growth.
Lower Revenue from Google
Revenue from Google experienced a decline compared to the previous year due to volume fluctuations in AI and data solutions and a higher comparison base in 2024.
Competitive Pricing Environment
The company continues to face a competitive pricing environment, impacting the ability to expand margins.
Company Guidance
During the TELUS International Q1 2025 investor call, the company reiterated its full-year outlook, projecting approximately 2% revenue growth on an organic basis, with adjusted EBITDA expected to be around $400 million and adjusted diluted EPS of approximately 32¢. The company reported a Q1 revenue of $670 million, marking a 2% year-over-year increase, or 3% on a constant currency basis. The adjusted EBITDA margin was 13.4%, reflecting a year-over-year decrease due to various factors, including increased salaries and benefits. The leverage ratio stood at 3.4 times, comfortably within the credit agreement's threshold. TELUS International also highlighted its growth strategy, emphasizing diversification across clients and geographies, with significant expansions in AI, data solutions, and digital solutions. The company maintained its focus on operational efficiency and cost reduction, leveraging AI tools to enhance productivity and optimize resource allocation.

TELUS International (CDA) Financial Statement Overview

Summary
TELUS International is facing profitability challenges, with negative net income and declining margins. The balance sheet shows increased leverage, posing potential risks. Cash flow generation is under pressure, with declining free cash flow growth. Improvement in operational efficiency and debt management is needed.
Income Statement
45
Neutral
TELUS International has shown a slight revenue growth in the TTM period, but the company is struggling with profitability. The gross profit margin remains strong, but the net profit margin has turned negative, indicating challenges in managing costs and achieving profitability. The negative EBIT margin further highlights operational inefficiencies.
Balance Sheet
55
Neutral
The company's debt-to-equity ratio has increased, indicating a higher reliance on debt financing, which could pose a risk if not managed properly. The return on equity is negative, reflecting the company's current unprofitability. However, the equity ratio remains stable, suggesting a balanced asset structure.
Cash Flow
50
Neutral
The cash flow situation shows a decline in free cash flow growth, which is concerning. The operating cash flow to net income ratio is positive, indicating that the company is generating cash from operations despite net losses. However, the free cash flow to net income ratio has decreased, reflecting challenges in converting earnings into free cash flow.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue2.72B2.66B2.71B2.47B2.19B1.58B
Gross Profit2.18B2.15B2.25B2.00B1.76B1.28B
EBITDA293.00M437.00M523.43M527.25M439.10M396.92M
Net Income-383.00M-61.00M54.00M183.00M78.00M103.00M
Balance Sheet
Total Assets4.44B4.52B4.82B3.56B3.63B3.74B
Cash, Cash Equivalents and Short-Term Investments151.00M174.00M131.00M125.00M115.00M152.50M
Total Debt1.56B1.52B1.75B964.00M1.15B1.77B
Total Liabilities2.75B2.58B2.79B1.72B1.97B2.63B
Stockholders Equity1.69B1.95B2.04B1.84B1.66B1.11B
Cash Flow
Free Cash Flow287.00M412.00M409.00M332.00M183.00M237.00M
Operating Cash Flow399.00M517.00M498.00M437.00M282.00M297.00M
Investing Cash Flow-112.00M-107.00M-941.00M-119.00M-110.00M-1.87B
Financing Cash Flow-297.00M-361.00M443.00M-300.00M-206.00M1.66B

TELUS International (CDA) Technical Analysis

Technical Analysis Sentiment
Positive
Last Price6.14
Price Trends
50DMA
5.58
Positive
100DMA
4.97
Positive
200DMA
4.79
Positive
Market Momentum
MACD
0.20
Positive
RSI
65.05
Neutral
STOCH
14.41
Positive
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For TSE:TIXT, the sentiment is Positive. The current price of 6.14 is above the 20-day moving average (MA) of 6.00, above the 50-day MA of 5.58, and above the 200-day MA of 4.79, indicating a bullish trend. The MACD of 0.20 indicates Positive momentum. The RSI at 65.05 is Neutral, neither overbought nor oversold. The STOCH value of 14.41 is Positive, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for TSE:TIXT.

TELUS International (CDA) Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
69
Neutral
871.33M-28.43-18.58%10.09%-8.79%
60
Neutral
234.64M-32.970.00%-1.46%40.89%
57
Neutral
3.62B-54.74-11.03%-8.84%70.97%
55
Neutral
$1.70B35.99-20.44%5.06%-638.59%
55
Neutral
586.40M-3.710.00%0.88%2.47%19.37%
38
Underperform
30.13M-225.0085.52%-13.50%96.77%
61
Neutral
$37.18B12.37-10.20%1.83%8.50%-7.62%
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
TSE:TIXT
TELUS International (CDA)
6.14
1.34
27.92%
BB
BlackBerry
4.27
1.82
74.29%
TSE:STC
Sangoma Technologies
6.90
-0.71
-9.33%
TSE:DND
Dye & Durham
8.55
-7.49
-46.70%
TSE:NOW
NowVertical Group Inc
0.32
0.19
146.15%
TSE:CVO
Coveo Solutions
9.29
2.97
46.99%

TELUS International (CDA) Corporate Events

M&A Transactions
TELUS Digital Forms Special Committee to Review Acquisition Proposal
Neutral
Jul 9, 2025

TELUS Digital has formed a special committee to evaluate an unsolicited non-binding proposal from TELUS Corporation to acquire all outstanding shares of TELUS Digital. The committee, composed of independent directors, has engaged legal and financial advisors to ensure a thorough review process. The company emphasizes transparency and is committed to acting in the best interests of all stakeholders, though no decisions have been made regarding the proposal.

The most recent analyst rating on (TSE:TIXT) stock is a Hold with a C$3.40 price target. To see the full list of analyst forecasts on TELUS International (CDA) stock, see the TSE:TIXT Stock Forecast page.

M&A Transactions
TELUS Digital Receives Acquisition Proposal from TELUS Corporation
Neutral
Jun 12, 2025

TELUS Digital has received a non-binding proposal from TELUS Corporation to acquire all outstanding shares not already owned by the corporation for US$3.40 per share. The proposal is contingent upon several conditions, including due diligence and shareholder approval. TELUS Digital’s board plans to form a special committee to review the proposal, but no decisions have been made yet, and shareholders are advised that no action is required at this time.

The most recent analyst rating on (TSE:TIXT) stock is a Hold with a C$7.00 price target. To see the full list of analyst forecasts on TELUS International (CDA) stock, see the TSE:TIXT Stock Forecast page.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Sep 03, 2025