Strong Financial Performance
Sangoma delivered strong financial performance in Q3 with revenue of $58.1 million, adjusted EBITDA margins of 17%, and operating cash flow conversion from adjusted EBITDA over 100%.
Completion of Project Diamond
The major transformation through project diamond is complete, providing Sangoma with the financial foundation and operational structures for future growth.
ERP System Implementation
The new ERP system is on track and online, expected to generate savings of approximately $5 million over the next three years.
Improvement in Customer Metrics
Client satisfaction and NPS scores improved significantly year-over-year, with NPS scores up nearly 300% and client satisfaction scores up 23%. Customer churn remains industry-leading at below 1%.
Debt Reduction Ahead of Schedule
Sangoma has paid down debt well ahead of schedule, reducing gross debt to $53 million from $55-$60 million target, and net debt to $35.8 million.
Strong Free Cash Flow
Generated $10.6 million in net cash from operating activities in Q3, with free cash flow per share at $0.25 in Q3 and $0.84 in the first three quarters.
Launch of Normal Course Issuer Bid (NCIB)
With debt lower than planned, Sangoma launched an NCIB, reinforcing belief in its intrinsic value.