Customer SoftnessThis is a busy year for SG with a numbers of drivers - fries, loyalty, seasonal items, more IK, another COO change, collabs, and more - which for now, are not enough to offset customer softness.
Guidance RevisionApril comp was meaningfully below expectations, leading to downwardly revised guidance.
Sales DeclineApril comps decelerated to the negative midsingle-digit range due to outsized weakness in the urban lunch business and reduced frequency.