EarningsQ2 2027 Earnings Report
MX:ZM Q2 2027 EPS Results
Actual EPS$27.49
Consensus EPS$26.23
Beat/MissBeat by +$1.26
One Year Ago EPS$27.14
MX:ZM Q2 2027 Revenue Results
Actual Revenue$22.65B
Expected Revenue$22.47B
Beat/MissBeat by +$185.78M
YoY Revenue Growth+4.93%
Earnings Announcement Details
QuarterQ2 2027
Date08/25/2026
TimeAfter Close
Conference CallTuesday, August 25, 2026
MX:ZM Upcoming Earnings
Zoom Communications Inc's next earnings date is estimated for November 23, 2026, based on past reporting schedules.
Q2 2027 Earnings Call Audio
MX:ZM Q2 2027 Earnings Call
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Q2 2027 Earnings Slide Deck
Q2 2027 Earnings Call Summary
Earnings Call Sentiment|Positive
The call conveyed solid, constructive momentum driven by Enterprise acceleration, strong AI adoption and durable bookings (RPO and deferred revenue growth), alongside robust cash generation and active share repurchases. Offsetting items included modest margin compression from higher AI usage and early-stage product costs, an Enterprise NDR just below 100%, and a tempered online outlook with conservative near-term guidance. Overall, the positives around platform expansion, AI monetization, and cash/return-of-capital progress materially outweighed the headline challenges.Company Guidance
Top-line Revenue Growth
Total revenue grew 4.9% year-over-year to $1.28 billion ($1.275–$1.28B guidance beat by $7M). Full-year FY27 revenue guidance was raised to $5.085B–$5.095B (≈4.5% YoY at midpoint).
Enterprise Acceleration
Enterprise revenue grew 7.8% YoY—the strongest rate in three years—and represented 62% of total revenue (up 2 percentage points YoY). Enterprise strength was cited as the primary driver of the quarter's outperformance.
Strong AI Adoption and Monetization
Licensed monthly active users of AI features in Workplace grew 125% YoY. Zoom CX showed high double-digit ARR growth, with record number of seven-figure ARR deals. Zoom Virtual Agent customer count grew over 250% YoY, and paid AI was included in 9 of the top 10 CX deals.
Product Momentum, Launches and Strategic M&A
New AI/vertical initiatives gained traction: ZoomMate launched in June, Workvivo surpassed $100M ARR and launched Workvivo HQ, and Zoom closed the Common Room acquisition to enhance Revenue Accelerator (ZRA) capabilities. ZRA paid customers grew 41% YoY.
Bookings, RPO and Deferred Revenue Strength
RPO increased 14% YoY to ~ $4.5 billion (non-current RPO up 25%). Deferred revenue grew 6% YoY to $1.56 billion, above prior guidance range; management highlighted larger, longer-term, multi-product deals as drivers.
Profitability and Cash Generation
Non-GAAP income from operations grew 1% YoY to $510 million with a 40.0% non-GAAP operating margin. Non-GAAP diluted EPS was $1.55 (up $0.02 YoY and $0.08 above guidance). Operating cash flow was $495 million (38.7% margin) and free cash flow was $472 million (37.0% margin).
Balance Sheet and Share Repurchases
Cash, cash equivalents and marketable securities totaled $7.2 billion. Repurchased 3.7 million shares (~$352 million) in Q2 and has repurchased 44.2 million shares for ~$3.4 billion under a $4.7 billion repurchase program.
MX:ZM Earnings History
The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.
Beat
Missed