Five9 (FIVN) AI Stock Analysis

Five9

(BMV:FIVN)

Rating:―N/A

Action:N/A

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Positive Factors

Strong cash generationRising operating and free cash flow improves Five9’s ability to fund product investment, support obligations, and reduce reliance on external financing. The recent cash-generation trend provides a durable foundation for executing its cloud software strategy over the next several quarters.

Negative Factors

Meaningful leverageDebt roughly matching equity limits financial flexibility compared with stronger software balance sheets. Ongoing leverage can constrain investment choices, increase sensitivity to operating setbacks, and make it harder to fund expansion or absorb weaker cash performance without trade-offs.

Five9 (FIVN) vs. SPDR S&P 500 ETF (SPY)

Market Cap: MXN 2.72B
Dividend Yield: ―
Average Volume (3M): 43
Price to Earnings (P/E): 47.8
Beta (1Y): 0.37
Revenue Growth: -1.02%
EPS Growth: 481.51%
Country: Mexico
Employees: 2,910
Sector: Technology
Sector Strength: 61
Industry: Software - Application

Five9 Business Overview & Revenue Model

Company Description

Five9, Inc. is a global provider of cloud-based contact center software, operating both within the United States and abroad. The company's core offering is a virtual contact center cloud platform, which integrates a comprehensive set of applications...

Five9 Earnings Call Summary

Earnings Call Date:Apr 29, 2026(Q1-2026)|% Change Since:126.97%|Next Earnings Date:Nov 04, 2026

Earnings Call SentimentPositive

The call reflects meaningful operational and financial progress: revenue and subscription growth accelerated, AI revenue showed very strong year-over-year expansion, margins and cash generation improved, and management announced robust capital return programs and greater reporting transparency. However, there are clear near-term caveats — a one-time vendor benefit boosted Q1, AI revenue is lumpy as deployments convert from backlog, organizational redesign will incur temporary costs, and a meaningful portion of the market remains on-premise which can slow cloud/AI adoption. On balance the positives (accelerating revenue, strong AI ARR ramp, margin expansion, cash flow, and disciplined capital allocation) outweigh the near-term uncertainties and costs.

Positive Updates

Quarterly Revenue Growth

Q1 total revenue of $305M, up 9% year-over-year, beat the high end of guidance and demonstrated acceleration heading into the year.

Negative Updates

One-Time Vendor Discount Impacting Q1 Results

Q1 profitability and cash flow margins benefited by slightly more than one percentage point from a one-time discount negotiated with a key vendor; management does not expect this benefit to recur, driving a sequential downturn in Q2 guidance.

Company Guidance

Management guided Q2 revenue to $303–$309M (midpoint $306M) and non‑GAAP EPS to $0.65–$0.69 (midpoint $0.67), reflecting an estimated 3.6M shares retired via the ASR; full‑year 2026 revenue was raised to $1.254–$1.266B (midpoint $1.26B) with non‑GAAP EPS $3.22–$3.30 (midpoint $3.26), and the company expects annual adjusted EBITDA margin to exceed 24% and free cash flow to be about $175M; 2026 capex (PP&E) is expected to be ~3.5% of revenue. For context, Q1 revenue was $305M (up 9% YoY), subscription revenue grew 13% (CCaaS +8%, AI +68% to an ARR >$125M and ~13% of subscription), LTM subscription dollar‑based retention was 107%, adjusted gross margin was 64%, adjusted EBITDA was $74M (24% of revenue), cash from operations was $64M (21%) and free cash flow $49M (16%), and the quarter ended with $724M in cash and short‑term investments.

Five9 Risk Analysis

Five9 disclosed 66 risk factors in its most recent earnings report. Five9 reported the most risks in the "Finance & Corporate" category.

Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy

Latest Risks Added

0 New Risks

Five9 Peers Comparison

Overall Rating

UnderperformOutperform

Sector (61)

Financial Indicators

MX:FIVN against its peers
Name	Overall Rating	Market Cap	P/E Ratio	ROE	Dividend Yield	Revenue Growth	EPS Growth
FRSH	79Outperform	$3.84B	22.42	19.50%	―	15.57%	―
CXM	63Neutral	$1.58B	71.16	4.29%	―	6.35%	-79.74%
EGAN	63Neutral	$149.35M	18.31	10.20%	―	3.06%	-72.26%
Sector *	61Neutral	$37.18B	12.37	-10.20%	1.83%	8.50%	-7.62%
EGHT	55Neutral	$301.87M	63.33	3.34%	―	3.66%	―

* Technology Sector Average

Performance Comparison

MX:FIVN and its peers over the selected period
Ticker	Company Name	Price	Change	% Change
MX:FIVN	Five9 Inc	690.00	245.00	55.06%
EGHT	8x8 Inc	2.09	0.32	18.08%
EGAN	eGain Corporation	5.90	-9.33	-61.26%
CXM	Sprinklr, Inc.	6.81	-0.72	-9.56%
FRSH	Freshworks, Inc. Class A	14.72	3.80	34.80%

Glossary

BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.

Five9 AI Stock Analysis