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Sprinklr
(NYSE:CXM)
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Rating:69Neutral
Price Target:
$9.00
▲(20.48% Upside)
Action:Reiterated
Date:08/17/26
CXM scores as moderately attractive, led by improving profitability, strong cash generation, and a low-debt balance sheet. Technicals are constructive with the stock trading above major moving averages, though near-overbought signals cap upside near term. The main constraint is valuation (high P/E) paired with modest near-term revenue guidance and margin pressure from services weakness and higher AI/cloud costs, partially offset by record RPO, improving renewals, and AI-driven traction highlighted on the earnings call.
Positive Factors
Contracted Revenue Visibility
Record RPO provides stronger visibility into future subscription revenue and indicates durable contracted demand. A growing backlog can support planning, reduce reliance on immediate bookings, and improve confidence in medium-term execution.
Negative Factors
Modest Revenue Growth Outlook
The low growth outlook suggests the core platform is currently expanding slowly despite AI initiatives and enterprise traction. Persistently modest growth could limit operating leverage, weaken competitive momentum, and make acceleration dependent on successful execution.
Read all positive and negative factors
Positive Factors
Negative Factors
Contracted Revenue Visibility
Record RPO provides stronger visibility into future subscription revenue and indicates durable contracted demand. A growing backlog can support planning, reduce reliance on immediate bookings, and improve confidence in medium-term execution.
Read all positive factors
Sprinklr Key Performance Indicators (KPIs)
Any
Revenue by Segment
Shows how much revenue each business segment generates, highlighting areas of strength and potential growth within the company’s diverse operations.
Shows how much revenue each business segment generates, highlighting areas of strength and potential growth within the company’s diverse operations.
Data provided by:
The Fly
The FlySprinklr (CXM) vs. SPDR S&P 500 ETF (SPY)
Market Cap
$1.78B
Dividend YieldN/A
Average Volume (3M)3.07M
Price to Earnings (P/E)72.8
Beta (1Y)0.91
Revenue Growth6.35%
EPS Growth-79.74%
CountryUS
Employees3,258
SectorTechnology
Sector Strength88
IndustrySoftware - Application
Share Statistics
EPS (TTM)0.12
Shares Outstanding133,099,270
10 Day Avg. Volume3,779,263
30 Day Avg. Volume3,074,528
Financial Highlights & Ratios
PEG Ratio-0.87
Price to Book (P/B)2.70
Price to Sales (P/S)1.87
P/FCF Ratio10.14
Enterprise Value/Market Cap<0.01
Enterprise Value/Revenue<0.01
Enterprise Value/Gross Profit<0.01
Enterprise Value/Ebitda<0.01
Forecast
1Y Price Target
$7.25Price Target Upside-2.95% Downside
Rating ConsensusHold
Number of Analyst Covering7
EPS Forecast (FY)0.49
Revenue Forecast (FY)$867.45M
Sprinklr Business Overview & Revenue Model
Company Description
Sprinklr, Inc. is a global enterprise software company specializing in cloud-based solutions. Its primary offering is the Unified Customer Experience Management (CXM) platform, a sophisticated system engineered to process and interpret vast amount...
How the Company Makes Money
Sprinklr primarily makes money by selling subscriptions to its cloud software platform (SaaS). Revenue is generated from recurring fees customers pay to access Sprinklr’s CXM products, typically priced based on contract terms that may vary by prod...
Sprinklr Earnings Call Summary
Earnings Call Date:Jun 03, 2026
(Q1-2027)
| % Change Since: |
Next Earnings Date:Dec 09, 2026
Earnings Call Sentiment Positive
The call highlighted clear operational progress: revenue growth, record RPO, improving renewal rates, strong free cash flow, and notable AI and large-enterprise traction (including the largest-ever deal). Management acknowledged near-term headwinds—Middle East disruptions, declining professional services revenue and temporary margin pressure from higher AI-related hosting costs—and guided to modest full-year growth while raising subscription guidance. They emphasized a multi-phase transformation with improving execution and a pathway to acceleration next fiscal year. Overall the positives around AI traction, stronger renewals, record RPO, cash generation and a debt-free balance sheet materially outweigh the temporary operational and margin headwinds, supporting confidence in the medium-term strategy.Positive Updates
Revenue Growth
Total revenue grew 7% year-over-year to $219.5 million in Q1 FY2027; subscription revenue grew 6% year-over-year to $194.8 million.
Negative Updates
Geopolitical Impact in the Middle East
Operations in the Middle East faced disruption due to unsafe conditions and damaged cloud infrastructure; 54 customers were moved to Ireland and approximately $3M–$4M of deals slipped from Q1 into later quarters. Management cautioned deals remain delayed and the region is a source of downward pressure.
Read all updates
Q1-2027 Updates
Positive
Negative
Revenue Growth
Total revenue grew 7% year-over-year to $219.5 million in Q1 FY2027; subscription revenue grew 6% year-over-year to $194.8 million.
Read all positive updates
Company Guidance
Sprinklr guided Q2 FY27 total revenue of $214.0–215.0M (≈1% YoY at the midpoint) and subscription revenue of $193.5–194.5M (≈3% YoY at the midpoint), with professional services revenue ~ $20.5M (down 13% YoY) and a Q2 professional services gross margin of -10%; it expects non‑GAAP operating income of $29.5–30.5M (non‑GAAP net income ≈ $0.10 diluted, assuming ~241M shares), a Q2 tax provision of ≈ $9M (~26% non‑GAAP effective tax rate) and ~$5M of other income in the quarter. For full‑year FY27 the company guided subscription revenue of $779.5–781.5M (≈3% YoY), total revenue of $866.5–868.5M (≈1% YoY), professional services revenue of $87M (≈10% of revenue), non‑GAAP operating income of $139–141M (≈16% margin) and non‑GAAP EPS of $0.48–0.49 (assuming ~242M shares), with ~$20M total other income, a ~$42M total tax provision, and expected full‑year free cash flow of ~$150M (≈$10M in Q2); the guide incorporates the ViralMoment acquisition, assumes some Middle East deal delays, includes higher AI/cloud costs and investments (with subscription momentum expected to resume in Q3 and operating income to improve in H2).Sprinklr Financial Statement Overview
Summary
Income Statement
66
Positive
Balance Sheet
83
Very Positive
Cash Flow
72
Positive
| Breakdown | TTM | Jan 2026 | Jan 2025 | Jan 2024 | Jan 2023 | Jan 2022 |
|---|---|---|---|---|---|---|
Income Statement | ||||||
| Total Revenue | 871.18M | 857.20M | 796.39M | 732.36M | 618.19M | 492.39M |
| Gross Profit | 577.95M | 577.78M | 574.62M | 552.96M | 454.46M | 344.84M |
| EBITDA | 68.06M | 78.16M | 32.89M | 44.41M | -44.60M | -82.84M |
| Net Income | 28.65M | 22.91M | 121.61M | 51.40M | -55.74M | -111.47M |
Balance Sheet | ||||||
| Total Assets | 1.06B | 1.21B | 1.18B | 1.22B | 1.02B | 920.05M |
| Cash, Cash Equivalents and Short-Term Investments | 442.81M | 502.51M | 483.46M | 662.55M | 578.63M | 532.41M |
| Total Debt | 43.83M | 46.73M | 48.70M | 33.29M | 16.77M | 0.00 |
| Total Liabilities | 573.39M | 612.42M | 572.14M | 543.41M | 475.66M | 404.20M |
| Stockholders Equity | 488.46M | 592.64M | 612.06M | 679.70M | 549.33M | 515.85M |
Cash Flow | ||||||
| Free Cash Flow | 136.39M | 157.81M | 71.79M | 51.14M | 10.21M | -45.33M |
| Operating Cash Flow | 145.79M | 159.19M | 77.59M | 71.47M | 26.66M | -32.92M |
| Investing Cash Flow | 150.91M | -12.47M | 154.13M | -110.57M | -193.49M | -15.65M |
| Financing Cash Flow | -259.56M | -131.85M | -248.16M | 24.09M | 34.97M | 303.13M |
Sprinklr Technical Analysis
Neutral
7.47
Price Trends
6.33
Positive
5.80
Positive
6.21
Positive
Market Momentum
0.38
Positive
48.36
Neutral
46.13
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For CXM, the sentiment is Neutral. The current price of 7.47 is above the 20-day moving average (MA) of 7.22, above the 50-day MA of 6.33, and above the 200-day MA of 6.21, indicating a neutral trend. The MACD of 0.38 indicates Positive momentum. The RSI at 48.36 is Neutral, neither overbought nor oversold. The STOCH value of 46.13 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Neutral sentiment for CXM.
Sprinklr Risk Analysis
Sprinklr disclosed 45 risk factors in its most recent earnings report. Sprinklr reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks
Sprinklr Peers Comparison
UnderperformOutperform
Sector (61)
Name | Overall Rating | Market Cap | P/E Ratio | ROE | Dividend Yield | Revenue Growth | EPS Growth |
|---|---|---|---|---|---|---|---|
73 Outperform | $2.70B | 30.13 | 357.13% | ― | 32.38% | ― | |
70 Outperform | $695.45M | -22.68 | -14.05% | ― | 11.85% | 47.54% | |
69 Neutral | $1.78B | 72.77 | 4.29% | ― | 6.35% | -79.74% | |
61 Neutral | $37.18B | 12.37 | -10.20% | 1.83% | 8.50% | -7.62% | |
52 Neutral | $353.68M | -0.73 | -88.98% | ― | -13.33% | 45.52% |
* Technology Sector Average
CXM
Sprinklr
6.95
-0.88
-11.24%
SPT
Sprout Social
11.34
-3.52
-23.69%
GRND
Grindr
15.67
0.56
3.71%
BMBL
Bumble
2.83
-3.63
-56.19%
Sprinklr Corporate Events
Business Operations and StrategyExecutive/Board Changes
Sprinklr Adds Microsoft AI Leader to Board of Directors
Positive
Aug 13, 2026
On August 10, 2026, Sprinklr’s board expanded from seven to eight members and appointed Microsoft executive Jordi Ribas, Ph.D., as a Class II director, effective August 17, 2026, with his term running through the 2029 annual meeting.
Ribas, ...
Business Operations and StrategyExecutive/Board Changes
Sprinklr Appoints Thomas Addis as New Chief Revenue Officer
Positive
Jul 1, 2026
On July 1, 2026, Sprinklr announced the appointment of Thomas Addis as Chief Revenue Officer, reporting to president and CEO Rory Read, as part of its effort to refine its go-to-market model and support its next phase of growth. The move underscor...
Executive/Board ChangesShareholder Meetings
Sprinklr Shareholders Approve Governance, Executive Pay and Auditor
Positive
Jun 15, 2026
On June 11, 2026, Sprinklr, Inc. held its annual meeting of stockholders via live audio webcast, where investors voted on director elections, executive compensation and auditor ratification. Stockholders elected Stephen M. Ward, Jr. as a Class II ...
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
Disclaimer
This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.