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Teleperformance (DE:RCF0)
FRANKFURT:RCF0
Germany Market
EarningsQ2 2026 Earnings Report

Teleperformance (RCF0) Q2 2026 Earnings Report

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DE:RCF0 Q2 2026 EPS Results

Actual EPS€1.85
Consensus EPS€2.79
Beat/MissMissed by -€0.94
One Year Ago EPS€2.10

DE:RCF0 Q2 2026 Revenue Results

Actual Revenue€4.94B
Expected Revenue€4.78B
Beat/MissBeat by +€155.45M
YoY Revenue Growth+1.94%

Earnings Announcement Details

QuarterQ2 2026
Date07/30/2026
TimeDuring Market Hours
Conference CallThursday, July 30, 2026
DE:RCF0 Upcoming Earnings
Teleperformance's next earnings date is estimated for February 18, 2027, based on past reporting schedules.

Q2 2026 Earnings Call Audio

DE:RCF0 Q2 2026 Earnings Call
0:00 / 0:00

Q2 2026 Earnings Slide Deck

Q2 2026 Earnings Call Summary

Q2 2026
Earnings Call Date:Jul 30, 2026|
% Change Since:
|
Earnings Call Sentiment|Positive
The call shows constructive operational progress: sequential revenue momentum in Core Services, AI-driven commercial traction, maintained margins and a sizable increase in free cash flow excluding restructuring. Management reiterated full-year guidance and raised efficiency targets, supported by a successful refinancing. However, notable near-term headwinds remain — reported revenue declined (-4.5%) due to currency and Trust & Safety weakness, restructuring charges (H1 EUR 109m; guidance EUR 120–140m) depressed operating profit and net profit, and timing uncertainty around cash realization of savings persists. Balancing the clear strategic and financial positives against the material one‑time costs and softer Trust & Safety trends, the tone is cautiously optimistic with progress on the transformation but continued execution risk.
Company Guidance
Management reiterated 2026 guidance of 0–2% revenue growth, stable margins and free cash‑flow, with recurring EBITA at 13.6%; H1 reported revenue was down 4.5% (like‑for‑like -1.7%) with sequential like‑for‑like improvement from Q1 -2.2% to Q2 -1.2%; Core Services LFL was -1.3% (Q1 -1.7% to Q2 -1.0%) and Core ex‑Trust & Safety would be +2.3%, while group ex‑Trust & Safety would be +1.7% (Trust & Safety now ~6% of revenues, Care ~56% of revenues and growing mid‑to‑single digits); net free cash flow before restructuring was ≈€299m, H1 restructuring cash spend ≈€109m with total FY restructuring expected €120–140m, and the efficiency target was raised to €150–170m (from >€100m); net profit was €216m (vs €249m prior), Specialized Services EBITDA margin improved >300bps, and the company completed a €1.2bn dual‑tranche bond issue (€700m ~6yr, €500m ~9yr) at ~5%, taking average cost of debt to 4.28% and gross debt duration to 4.5 years.
Sequential Revenue Momentum and Core Services Growth
Like-for-like revenue sequentially improved from -2.2% in Q1 to -1.2% in Q2; H1 like-for-like at -1.7% but excluding Trust & Safety the group would have grown +1.7%. Core Services like-for-like growth excluding Trust & Safety was +2.3%, with Core Services improving Q1 -1.7% to Q2 -1.0%.
Profitability and Margin Stability
Recurring EBITA remained stable year-over-year at 13.6% for H1 2026; overall EBITDA margin maintained versus H1 2025. Specialized Services delivered a >3 percentage-point increase in EBITDA margin driven by internal synergies.
Strong Free Cash Flow (Excluding Restructuring)
Net free cash flow before restructuring rose to approximately EUR 299 million for H1 2026, a significant increase versus H1 2025; management expects cash flow generation to increase in H2.
Increased Efficiency Target and Transformation Progress
Company raised its run-rate savings target from >EUR 100 million to EUR 150–170 million driven by SG&A reductions and internal AI efficiencies; this underpins the transformation program and future margin improvement.
Refinancing and Strong Balance Sheet Metrics
Completed EUR 1.2 billion dual-tranche bond issuance (EUR 700m ~6yr; EUR 500m ~9yr) at ~5% average; post-refinancing average cost of debt ~4.28% and gross debt average duration extended to 4.5 years (up 50%). Maintained a relatively low leverage profile despite a ~54% dividend payout.
Commercial Traction in AI and High‑Value Offerings
Growing demand for AI-powered/hybrid workforce solutions: >1,100 projects with AI, strong traction in AI data services (annotation/labeling), Revenue‑as‑a‑Service, sales and collections, and back-office verticals. Management cites faster pipeline and bookings.
Recovery and Wins in Specialized Units
TLScontact returned to growth in Q2 and won a significant contract; LanguageLine Solutions (LLS) and other Specialized Services units showing sequential improvement and stronger fundamentals in healthcare, public safety and financial services.
Employee and ESG Commitment
Announced strengthened employee engagement framework: establishment of employee boards across operations, reporting consultatively to the board’s sustainability committee, and commitment to upskilling and workplace welfare.

DE:RCF0 Earnings History

Report Date
Fiscal Quarter
Forecast / EPS
Last Year's EPS
EPS YoY Change
Press Release
Feb 18, 2027
2026 (Q4)
3.61 / -
3.288―
2026 (Q2)
2.79 / 1.85
2.1-12.06% (-0.25)
2025 (Q4)
3.16 / 3.29
2.82816.29% (+0.46)
2025 (Q2)
3.02 / 2.10
3.364-37.59% (-1.26)
2024 (Q4)
3.58 / 2.83
3.109-9.07% (-0.28)
Jul 30, 2024
2024 (Q2)
3.36 / 3.36
2.18853.75% (+1.18)
2023 (Q4)
3.41 / 3.11
3.337-6.81% (-0.23)
Jul 26, 2023
2023 (Q2)
2.69 / 2.19
2.0268.01% (+0.16)
2022 (Q4)
3.39 / 3.34
2.89715.18% (+0.44)
2022 (Q2)
2.66 / 2.03
2.221-8.79% (-0.20)
The table shows recent earnings report dates and whether the forecast was beat or missed. See the change in forecast and EPS from the previous year.
Beat
Missed