Strong Start to 2025
Alight began 2025 with first quarter results reflecting continued progress, achieving total revenue of $548 million and adjusted EBITDA of $118 million. The company reaffirmed its financial outlook for the year.
Renewal Success
Alight successfully renewed several top clients, including Starbucks, Baxter, US Foods, and Otis Elevator Company, indicating strong client confidence in their services and vision.
Technological Advancements
Launched self-service leaves administration reporting platform coupled with AI insights, significantly simplifying absence management. 80% of clients are leveraging AI in some capacity.
Improved Customer Care
Service levels improved with an increase in the Net Promoter Score (NPS) by 12 points related to annual enrollment.
Strong Recurring Revenue
Recurring revenue comprised nearly 95% of total revenue in the quarter, showing stability and predictability in earnings.
Pipeline Growth
Strong pipeline up roughly 30%, particularly in core admin space, leaves solution, and navigation solution, indicating potential future growth.
Debt Management and Share Buybacks
Repriced term loan lowering interest rate by 50 basis points, saving $10 million annually, and returned $41 million to shareholders through buybacks and dividends.