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IAG Enhances Customer Service and Climate Resilience Initiatives at 2025 AGM

Story Highlights
  • IAG announced an upgrade to FY26 guidance, focusing on customer service and community support.
  • IAG launched the NRMA Insurance Help Fund to support climate resilience initiatives.
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IAG Enhances Customer Service and Climate Resilience Initiatives at 2025 AGM

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Insurance Australia Group Limited ( (AU:IAG) ) has provided an update.

At its 2025 Annual General Meeting, IAG announced an upgrade to its FY26 guidance, highlighting its commitment to improving customer service and community support. The company has focused on enhancing claims processes and disaster management, achieving a 98% settlement rate for retail customers in Australia. IAG’s efforts in building resilience are underscored by the launch of the NRMA Insurance Help Fund, aimed at supporting climate resilience initiatives. These strategic moves reflect IAG’s dedication to growth and maintaining strong customer relationships, positioning it well within the industry.

The most recent analyst rating on (AU:IAG) stock is a Buy with a A$9.65 price target. To see the full list of analyst forecasts on Insurance Australia Group Limited stock, see the AU:IAG Stock Forecast page.

More about Insurance Australia Group Limited

Insurance Australia Group Limited (IAG) is a parent company of a general insurance group operating in Australia and New Zealand. It underwrites over $17 billion of insurance premiums annually through leading brands such as NRMA Insurance, RACV, RACQI, CGU, WFI in Australia, and NZI, State, AMI, and Lumley in New Zealand.

Average Trading Volume: 5,059,242

Technical Sentiment Signal: Buy

Current Market Cap: A$18.73B

Find detailed analytics on IAG stock on TipRanks’ Stock Analysis page.

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