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Dollar-Based Net Retention Rate
Measures customer loyalty and growth by tracking revenue changes from existing customers, revealing the company's ability to retain clients and increase their spending over time.DBNRR dropped from just above parity during the 2022 pullback and lingered in the mid‑90s for several quarters before a steady rebound through 2025 toward pre‑downturn levels. That implies churn and downsells weighed on organic expansion, but recent improvements—likely better retention, cross‑sell, or pricing execution—are restoring net expansion. It’s meaningful progress, yet still short of sustained >100% net expansion, so future ARR growth will remain dependent on new bookings unless retention momentum continues.
Date | Dollar-Based Net Retention Rate |
|---|---|
Jun 30, 2026 | 96.00 |
Mar 31, 2026 | 95.00 |
Dec 31, 2025 | 97.00 |
Sep 30, 2025 | 96.00 |
Jun 30, 2025 | 95.00 |
Mar 31, 2025 | 95.00 |
Dec 31, 2024 | 93.00 |
Sep 30, 2024 | 92.00 |
Jun 30, 2024 | 91.00 |
Mar 31, 2024 | 91.00 |