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Active Customers
Tracks the number of customers actively using Twilio’s services, reflecting market penetration, customer retention, and potential for future revenue growth.Twilio’s customer base has grown steadily since 2020 but hit a brief plateau in late‑2023 before reaccelerating; the sharp jump in 2025 (particularly mid‑ to late‑year) signals renewed go‑to‑market or product traction and a widening funnel. That momentum is a positive leading indicator for revenue if ARPU and usage per customer hold, but investors should watch mix and churn closely—customer count growth alone can mask lower-value additions or compression in monetization.
Date | Customers |
|---|---|
Dec 31, 2025 | 402.00K |
Sep 30, 2025 | 392.00K |
Jun 30, 2025 | 349.00K |
Mar 31, 2025 | 335.00K |
Dec 31, 2024 | 325.00K |
Sep 30, 2024 | 320.00K |
Jun 30, 2024 | 316.00K |
Mar 31, 2024 | 313.00K |
Dec 31, 2023 | 305.00K |
Sep 30, 2023 | 306.00K |