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Teladoc (TDOC)
NYSE:TDOC
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Teladoc (TDOC) AI Stock Analysis

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TDOC

Teladoc

(NYSE:TDOC)

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Neutral 51 (OpenAI - 4o)
Rating:51Neutral
Price Target:
$8.00
▼(-2.32% Downside)
Teladoc's overall stock score reflects significant financial challenges, with persistent net losses and negative profitability metrics weighing heavily. The technical analysis suggests some stability, but valuation remains a concern due to negative earnings. The earnings call provided some positive insights, particularly in international expansion and product innovation, but challenges in key segments like BetterHelp and chronic care enrollment present risks. Strategic initiatives could drive future growth, but current financial and operational hurdles are substantial.
Positive Factors
Integrated Care Segment Growth
The growth in the Integrated Care segment indicates strong demand and effective service offerings, enhancing Teladoc's market position and supporting long-term revenue stability.
International Business Expansion
International expansion diversifies revenue streams and reduces dependence on the U.S. market, positioning Teladoc for sustained global growth.
Product Innovation and Launches
Continuous product innovation strengthens Teladoc's competitive edge and ability to meet evolving healthcare needs, supporting long-term growth.
Negative Factors
Decline in BetterHelp Revenue
The decline in BetterHelp revenue signals challenges in maintaining user engagement and growth, impacting Teladoc's overall revenue potential.
Chronic Care Program Enrollment Decrease
Reduced enrollment in chronic care programs limits growth in a key segment, potentially affecting Teladoc's ability to scale its healthcare solutions.
Increased Customer Acquisition Costs
Rising customer acquisition costs and higher churn rates can strain profitability and hinder Teladoc's ability to efficiently grow its user base.

Teladoc (TDOC) vs. SPDR S&P 500 ETF (SPY)

Teladoc Business Overview & Revenue Model

Company DescriptionTeladoc Health, Inc. provides virtual healthcare services in the United States and internationally. The company offers a portfolio of services and solutions covering non-urgent, episodic, chronic, and complicated medical conditions, including diabetes, hypertension, chronic kidney disease, cancer, congestive heart failure, and mental health conditions. It offers a range of programs and services, including primary and specialty care telehealth solutions, chronic condition management, expert medical services, mental health solutions, and platform and program services. The company serves employers, health plans, hospitals and health systems, and insurance and financial services companies, as well as individual members. It offers its products and services under the Teladoc, Livongo, and BetterHelp brands. The company was formerly known as Teladoc, Inc. and changed its name to Teladoc Health, Inc. in August 2018. The company was incorporated in 2002 and is headquartered in Purchase, New York.
How the Company Makes MoneyTeladoc generates revenue through a subscription-based model and per-visit fees. Its primary revenue streams include membership fees from health plans, employers, and health systems, which provide access to its telehealth services for their members. Additionally, Teladoc earns revenue from pay-per-visit consultations where patients pay for individual visits to healthcare providers. The company has established significant partnerships with insurance companies and employers, enhancing its reach and utilization. Moreover, Teladoc has expanded its offerings through acquisitions and collaborations, further diversifying its revenue streams and enhancing its service capabilities.

Teladoc Key Performance Indicators (KPIs)

Any
Any
US Integrated Care Members
US Integrated Care Members
Tracks the number of members enrolled in Teladoc's integrated care services in the US, indicating the company's reach and penetration in the domestic healthcare market.
Chart InsightsTeladoc's US Integrated Care Members have shown consistent growth, reaching a significant milestone in early 2025. This upward trend is bolstered by increased virtual visit volumes and chronic care enrollment, as highlighted in the earnings call. The recent acquisition of UpLift is expected to further enhance member engagement and retention. Despite macroeconomic challenges and a slight revenue decline, the strategic focus on expanding virtual mental health services and international growth positions Teladoc well for future expansion.
Data provided by:Main Street Data

Teladoc Earnings Call Summary

Earnings Call Date:Jul 29, 2025
(Q2-2025)
|
% Change Since: |
Next Earnings Date:Oct 22, 2025
Earnings Call Sentiment Neutral
Teladoc Health showed strong financial performance and progress in product innovation and international expansion. However, challenges in the BetterHelp segment and chronic care enrollment, along with increased customer acquisition costs, presented significant hurdles.
Q2-2025 Updates
Positive Updates
Strong Financial Performance
Second quarter consolidated revenue was $631.9 million, near the high end of the guidance range, and adjusted EBITDA of $69.3 million was also at the upper end of the guidance range, representing a margin of 11%.
Integrated Care Segment Growth
Integrated Care segment revenue grew by 3.7% year-over-year to $391.5 million, exceeding the high end of the guidance range. U.S. Integrated Care segment membership increased by 11% year-over-year.
Product Innovation and Launches
Launched Wellbound, a new employee assistance program, and enhanced cardiometabolic health programs with new features. Also launched an AI-enabled virtual sitter solution for hospitals.
International Business Expansion
International Integrated Care business delivered mid-teens growth on a constant currency basis, now accounting for over 15% of consolidated revenue.
BetterHelp Insurance Initiative
BetterHelp's insurance coverage initiative launched in one state with encouraging early results, aiming to leverage BetterHelp's strong consumer activation for growth.
Negative Updates
Decline in BetterHelp Revenue
BetterHelp segment revenue saw a decline, with average paying users 5% lower year-over-year. Ongoing headwinds in the U.S. cash pay business impacted performance.
Chronic Care Program Enrollment Decrease
Chronic care program enrollment decreased to $1.12 million due to a previously discussed contract loss, impacting overall growth.
Increased Customer Acquisition Costs
Customer acquisition costs increased, with fewer gross user adds and higher churn rates in the BetterHelp segment.
Uncertainty in Health Plan Channel
Continued pressure and uncertainty in the health plan channel, affecting growth prospects in the chronic care solutions market.
Company Guidance
During Teladoc Health's second quarter 2025 earnings call, the company provided updates on their financial metrics and strategic initiatives. The reported consolidated revenue was $631.9 million, down 1.6% year-over-year, with adjusted EBITDA reaching $69.3 million, representing an 11% margin. The net loss per share was $0.19, a significant improvement from a $4.92 loss in the same quarter of 2024. Free cash flow for the quarter was $61 million, with cash and cash equivalents standing at $680 million. The Integrated Care segment saw a revenue increase of 3.7% to $391.5 million, while BetterHelp's revenue was $240.4 million. The company narrowed its 2025 consolidated revenue guidance to $2.501 billion to $2.548 billion and adjusted EBITDA to $263 million to $294 million. They also highlighted strategic initiatives, including the launch of Wellbound, an employee assistance program, and advancements in their cardiometabolic health program. Additionally, they discussed progress in their international segment, which now accounts for over 15% of consolidated revenue, and their strategic focus on enhancing their integrated care offerings, leveraging their mental health position, and operational excellence.

Teladoc Financial Statement Overview

Summary
Teladoc faces significant financial challenges with persistent net losses and negative profitability metrics. While there are strengths, such as a high gross profit margin and positive operating cash flows, the company's inconsistent revenue growth and ongoing operational losses are concerning. Moderate leverage and stable equity ratios provide some balance, but declining equity and asset values signal potential long-term risks. Cash flow stability is a positive aspect but requires careful management to ensure liquidity.
Income Statement
38
Negative
Teladoc's income statement reveals substantial challenges, primarily due to persistent net losses and negative EBIT, suggesting operational inefficiencies. The TTM gross profit margin is robust at approximately 70.24%, indicating effective cost management relative to revenue generation. However, the net profit margin remains negative, reflecting ongoing challenges in achieving profitability. Despite a slight improvement in EBIT and EBITDA margins over time, the negative figures highlight continued operational struggles. Revenue growth has been inconsistent, showing a decline in recent years, which signals a potential slowdown in business expansion.
Balance Sheet
45
Neutral
The balance sheet of Teladoc illustrates a moderate financial position with room for improvement. The debt-to-equity ratio is approximately 0.72, indicating moderate leverage but highlighting potential financial risk if revenue growth does not improve. The equity ratio is stable at about 49.15%, suggesting a balanced capital structure. However, declining stockholders' equity and total assets over time raise concerns about long-term financial stability. Return on equity remains negative due to consistent net losses, indicating challenges in generating shareholder value.
Cash Flow
55
Neutral
Teladoc's cash flow statement shows signs of improvement, particularly in operating cash flow, which remains positive, reflecting adequate cash generation from core operations. The operating cash flow to net income ratio is promising, indicating efficient cash conversion despite net losses. However, free cash flow has shown volatility, with a recent decline in growth rate. The free cash flow to net income ratio is positive, suggesting some resilience in generating cash relative to losses, but the high variability in cash flows presents potential liquidity risks.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue2.54B2.57B2.60B2.41B2.03B1.09B
Gross Profit1.79B1.82B1.84B1.66B1.38B703.13M
EBITDA53.65M-587.01M154.00M-13.38B-84.67M-438.01M
Net Income-207.36M-1.00B-220.37M-13.66B-428.79M-485.14M
Balance Sheet
Total Assets2.89B3.52B4.39B4.35B17.73B17.76B
Cash, Cash Equivalents and Short-Term Investments679.62M1.30B1.12B918.18M896.02M786.57M
Total Debt1.03B1.58B1.59B1.57B1.27B1.47B
Total Liabilities1.47B2.03B2.07B2.04B1.69B1.87B
Stockholders Equity1.42B1.49B2.33B2.31B16.05B15.88B
Cash Flow
Free Cash Flow238.64M282.89M193.67M16.53M130.06M-79.55M
Operating Cash Flow303.43M293.68M350.02M189.29M193.99M-53.51M
Investing Cash Flow-243.76M-124.05M-156.35M-167.74M-72.98M-590.98M
Financing Cash Flow-546.41M8.31M10.85M6.50M40.95M859.14M

Teladoc Technical Analysis

Technical Analysis Sentiment
Positive
Last Price8.19
Price Trends
50DMA
7.66
Positive
100DMA
7.55
Positive
200DMA
8.54
Negative
Market Momentum
MACD
0.13
Negative
RSI
59.70
Neutral
STOCH
75.38
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For TDOC, the sentiment is Positive. The current price of 8.19 is above the 20-day moving average (MA) of 7.81, above the 50-day MA of 7.66, and below the 200-day MA of 8.54, indicating a neutral trend. The MACD of 0.13 indicates Negative momentum. The RSI at 59.70 is Neutral, neither overbought nor oversold. The STOCH value of 75.38 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Positive sentiment for TDOC.

Teladoc Risk Analysis

Teladoc disclosed 58 risk factors in its most recent earnings report. Teladoc reported the most risks in the "Ability to Sell" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Teladoc Peers Comparison

Overall Rating
UnderperformOutperform
Sector (51)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
75
Outperform
868.49M43.595.80%0.41%3.50%13.99%
51
Neutral
$1.40B-14.18%-2.57%79.86%
51
Neutral
1.01B-5.35-18.04%-6.71%-71.40%
51
Neutral
265.59M-3.58-95.70%7.31%-7.49%
50
Neutral
104.83M-0.80-68.29%5.83%61.94%
49
Neutral
207.60M-1.95-28.81%5.55%-0.99%
51
Neutral
$7.86B-0.30-43.30%2.27%22.53%-2.21%
* Healthcare Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
TDOC
Teladoc
8.19
-0.48
-5.54%
HSTM
HealthStream
29.30
0.67
2.34%
EVH
Evolent Health
8.59
-21.39
-71.35%
HCAT
Health Catalyst
2.95
-5.25
-64.02%
AMWL
American Well
6.49
-3.66
-36.06%
SOPH
SOPHiA GENETICS
3.93
0.10
2.61%
Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Sep 12, 2025