Customer Retention And Client CountsCustomer retention rates and total client counts have both experienced a decline, suggesting the company is facing challenges in maintaining its customer base.
Profitability And EarningsAdjusted EBITDA estimates and guidance have been reduced, pointing to lower profitability expectations and potential investor concerns over the company's financial health.
Revenue Growth And GuidanceRevenue growth decelerated significantly, and the company's guidance for the upcoming year is well below consensus, indicating potential future underperformance.