eGain stock analysis
eGain (0IFM) Share Price & Analysis
0IFM Stock Chart & Stats
- Day’s Range
- $6.23 - $6.36
- 52-Week Range
- $5.01 - $15.39
- Previous Close
- $6.08
- Volume
- N/A
- Average Volume (3M)
- 411
- Market Cap
- $154.41M
- Enterprise Value
- $85.24M
- Total Cash (Recent Filing)
- $71.30M
- Total Debt (Recent Filing)
- $2.46M
- Price to Earnings (P/E)
- 22.0
- Beta
- 0.63
- Next Earnings
- Feb 10, 2027 (Est.)
- EPS Estimate
- 0.02
- Next Dividend Ex-Date
- N/A
- Dividend Yield
- N/A
Bulls Say, Bears Say
Bulls Say
Debt-free Balance Sheet And Liquidity
A debt-free balance sheet and substantial cash reserve give eGain flexibility to fund product development, sales expansion, and AI initiatives without relying on borrowing. This strengthens resilience during the business transition and preserves management’s ability to invest through periods of uneven profitability.
AI Revenue And ARR Growth
AI is becoming a larger and faster-growing part of eGain’s business, with ARR reaching 74% of total SaaS ARR. Continued expansion in this segment can progressively replace shrinking legacy revenue, improve strategic focus, and support more durable recurring growth.
Market Validation And Product Differentiation
Recognition as a Gartner category leader provides external validation of eGain’s knowledge-management capabilities as enterprises deploy AI in customer service. This positioning may improve credibility with large buyers, support new customer acquisition, and reinforce the company’s governed-AI differentiation.
Bears Say
Legacy Business Contraction
The planned runoff of the legacy business is creating a sustained headwind to consolidated revenue and SaaS scale. Management expects the decline to become more pronounced, so AI growth must accelerate materially just to offset lost revenue and maintain the company’s overall growth profile.
Near-term Margin And Earnings Pressure
Higher sales and marketing investment is expected to compress profitability after the stronger first quarter, with guidance implying minimal EBITDA margins and a GAAP loss. This reduces near-term earnings conversion and raises execution risk while eGain spends ahead of the anticipated AI revenue opportunity.
Weaker Retention And Recurring-revenue Visibility
Lower net retention indicates that expansion within existing customers is weakening, while total customer retention below 100% implies contraction across the broader base. Combined with declining total SaaS ARR, this makes recurring-revenue growth more dependent on winning new customers and executing migration.
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eGain Stock Smart Score
Company Description
eGain
eGain Corporation (Nasdaq: EGAN) provides AI-powered knowledge management and customer experience automation solutions for enterprises. Its flagship offering, the eGain AI Knowledge Hub, unifies content across disparate enterprise systems and delivers trusted, accurate, and consistent answers to customers, employees, and AI agents. The platform supports digital self-service, contact center operations, employee support, and other knowledge-intensive workflows. By integrating with major customer relationship management (CRM) and contact center platforms, as well as AI models, eGain enables organizations to automate workflows, accelerate AI adoption, and deploy reliable AI-powered solutions at scale. eGain's AI KnowledgeOps approach combines people, processes, and technology to govern, measure, and continuously improve enterprise knowledge and AI-generated answers. By providing trusted knowledge infrastructure for enterprise AI, eGain helps organizations improve customer satisfaction, increase employee productivity, reduce operating costs, and achieve measurable business outcomes. eGain serves Global 2000 companies and government organizations, primarily in North America and Europe, including customers in regulated industries such as financial services, insurance, healthcare, telecommunications, and the public sector. In July 2026, Gartner named eGain a Leader in its inaugural Magic Quadrant for Customer Service Knowledge Management Systems. Founded in 1997, eGain is headquartered in Sunnyvale, California, with operations in the United Kingdom and India.
- Sector
- Technology
- Industry
- Software - Application
- CEO
- Ashutosh Roy
- Employees
- 421
- Website
- www.egain.com
- Address
- 1252 Borregas Avenue, Sunnyvale, CA, 94089, US
eGain (0IFM) Earnings & Revenues
0IFM Company Deck
0IFM Earnings Call
Earnings Call SentimentPositive
The call was predominantly positive, with first-quarter revenue and profitability ahead of guidance, strong AI customer revenue and ARR growth, Gartner leadership recognition, customer proof points, new customer wins, expanding demand indicators, substantial liquidity, and reiterated full-year guidance. The main challenges were the planned runoff of the legacy business, lower total SaaS ARR and retention, margin and profitability declines, reduced operating cash flow, and expected near-term profitability pressure from higher go-to-market investment.
View all GB:0IFM earnings summaries0IFM Stock 12 Month Forecast
Average Price Target
Technical Analysis
Overall Consensus
| Indicator | Bullish | Neutral | Bearish |
|---|---|---|---|
| Overall Consensus | 10 | 4 | 8 |
| Technical Analysis | 2 | 4 | 4 |
| Moving Averages | 8 | 0 | 4 |










