Company DescriptionNFON AG provides cloud-based telecommunication services to business customers in Germany, Austria, Italy, the United Kingdom, Spain, France, and Portugal. It offers Cloudya and centrexx products for customers with the required brokerage service from the cloud in its data centers through the cloud private branch exchange; and telephone conference services. The company also provides various solutions, such as Nconnect voice for IP communications; Nconnect data, which allows Internet access; Ncontactcenter, a cloud contact centre solution, that facilitates customer support for various channels, agents, and locations; Nhospitality, which integrates cloud telephony into property management systems for hotel industry; Neorecording that allows companies to record conversations and retain them in a tamper-proof and encrypted environment; Nmonitoring Queues to monitor and track internal work performance; and Noperatorpanel, which provides a professional voice reception panel for customers to receive incoming calls and forward certain calls to their intended recipients. In addition, its product portfolio includes unified communications and collaboration, such as Meet and Share; integration for Microsoft Teams; and business applications comprising CRM Connect, as well as sells devices, such as telephones, soft clients for PCs and smartphones, and related software. The company has an agreement with Meetecho. NFON AG was founded in 2007 and is headquartered in Munich, Germany.
How the Company Makes MoneyNFON AG generates revenue primarily through subscription-based models for its cloud communications services. The company offers various pricing plans tailored to different business needs, allowing customers to pay monthly or annually for access to its UCaaS solutions. Key revenue streams include fees from voice services, additional features, and user licenses. Additionally, NFON benefits from strategic partnerships with technology providers and telecommunications companies, which help expand its service offerings and market reach. The company also invests in continuous product development and customer support to retain existing clients and attract new ones, thereby contributing to its overall earnings.