eGain (EGCA) Stock Price & Analysis
EGCA Stock Chart & Stats
- Day’s Range
- EUR 5.20 - EUR 5.20
- 52-Week Range
- EUR 4.00 - EUR 13.60
- Previous Close
- EUR 5.10
- Volume
- N/A
- Average Volume (3M)
- 28
- Market Cap
- EUR 133.53M
- Enterprise Value
- EUR 102.66M
- Total Cash (Recent Filing)
- EUR 73.34M
- Total Debt (Recent Filing)
- EUR 2.78M
- Price to Earnings (P/E)
- 18.3
- Beta
- 0.62
- Next Earnings
- Nov 05, 2026 (Est.)
- EPS Estimate
- 0.05
- Next Dividend Ex-Date
- N/A
- Dividend Yield
- N/A
Bulls Say, Bears Say
Bulls Say
Balance Sheet And Cash Generation
Very low leverage and sharply improved operating and free cash flow give eGain financial flexibility to fund product development, sales investment, and the AI transition internally. Strong cash conversion also supports resilience if revenue remains uneven during the legacy-business migration.
AI Revenue And ARR Growth
AI is becoming the central growth engine, with double-digit revenue and ARR expansion and a rising share of SaaS ARR. This mix shift can improve eGain’s long-term growth profile and align the company with expanding demand for AI-enabled customer service infrastructure.
Market Position And Product Credibility
Recognition as a Gartner category leader strengthens eGain’s credibility with enterprise buyers evaluating customer-service knowledge platforms. A stronger reference position can support new-logo acquisition, reinforce differentiation, and improve the company’s ability to convert interest into durable recurring deployments.
Bears Say
Legacy Revenue Contraction
The legacy customer base is shrinking rapidly while the AI business scales, creating a material transition risk for total revenue and recurring revenue. Even successful AI growth may not fully offset lost legacy contribution in the next several quarters, keeping the business mix under pressure.
Fiscal 2027 Profitability Compression
Management expects a sharp reduction in profitability as eGain absorbs the legacy decline and continues funding AI growth. Lower EBITDA margins and a projected GAAP loss reduce internally generated earnings available for investment, increasing execution dependence during the transition period.
Lower Retention And Pricing Pressure
Declining retention indicates that expansion within existing accounts has weakened, which can limit recurring revenue compounding even as new AI customers are added. Emerging AI-related pricing pressure could further constrain monetization and make future growth more dependent on sustained new-logo wins.
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eGain Stock Smart Score
Company Description
eGain
eGain Corporation (Nasdaq: EGAN) provides AI-powered knowledge management and customer experience automation solutions for enterprises. Its flagship offering, the eGain AI Knowledge Hub, unifies content across disparate enterprise systems and delivers trusted, accurate, and consistent answers to customers, employees, and AI agents. The platform supports digital self-service, contact center operations, employee support, and other knowledge-intensive workflows. By integrating with major customer relationship management (CRM) and contact center platforms, as well as AI models, eGain enables organizations to automate workflows, accelerate AI adoption, and deploy reliable AI-powered solutions at scale. eGain's AI KnowledgeOps approach combines people, processes, and technology to govern, measure, and continuously improve enterprise knowledge and AI-generated answers. By providing trusted knowledge infrastructure for enterprise AI, eGain helps organizations improve customer satisfaction, increase employee productivity, reduce operating costs, and achieve measurable business outcomes. eGain serves Global 2000 companies and government organizations, primarily in North America and Europe, including customers in regulated industries such as financial services, insurance, healthcare, telecommunications, and the public sector. In July 2026, Gartner named eGain a Leader in its inaugural Magic Quadrant for Customer Service Knowledge Management Systems. Founded in 1997, eGain is headquartered in Sunnyvale, California, with operations in the United Kingdom and India.
- Sector
- Technology
- Industry
- Software - Application
- CEO
- Ashutosh Roy
- Employees
- 421
- Website
- www.egain.com
- Address
- 1252 Borregas Avenue, Sunnyvale, CA, 94089, US
eGain (EGCA) Earnings & Revenues
EGCA Company Deck
EGCA Earnings Call
Earnings Call SentimentPositive
The call was positive overall, supported by Gartner leadership recognition, double-digit AI customer growth, increased new-logo and pipeline momentum, improved full-year profitability, record operating cash flow, and a substantial long-term AI growth opportunity. These positives were tempered by declining legacy revenue and ARR, lower retention and RPO, weaker fourth-quarter profitability metrics, fiscal 2027 guidance for lower total revenue and sharply reduced legacy ARR, and emerging pricing pressure.
View all DE:EGCA earnings summariesEGCA Stock 12 Month Forecast
Average Price Target
Technical Analysis
Overall Consensus
| Indicator | Bullish | Neutral | Bearish |
|---|---|---|---|
| Overall Consensus | 12 | 1 | 8 |
| Technical Analysis | 4 | 1 | 4 |
| Moving Averages | 8 | 0 | 4 |
