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Software Net Dollar Retention
Indicates the growth or decline in revenue from existing customers, factoring in upgrades, downgrades, and churn, providing insight into customer loyalty and the effectiveness of upselling strategies.CCC Intelligent Solutions' net dollar retention has shown a slight decline, stabilizing around 105% in recent quarters. This reflects timing issues with deals, as noted in the latest earnings call. Despite this, the company achieved strong revenue growth and significant customer adoption, driven by cross-sell, upsell activities, and emerging solutions. However, the decline in industry claim volumes and lower adjusted gross profit margins present challenges. The company's strategic focus on expanding AI solutions and integrating EvolutionIQ is crucial for sustaining growth amid these headwinds.
Date | Software Net Dollar Retention |
|---|---|
Dec 31, 2025 | 106.00 |
Sep 30, 2025 | 105.00 |
Jun 30, 2025 | 107.00 |
Mar 31, 2025 | 107.00 |
Dec 31, 2024 | 105.00 |
Sep 30, 2024 | 106.00 |
Jun 30, 2024 | 107.00 |
Mar 31, 2024 | 107.00 |
Dec 31, 2023 | 108.00 |
Sep 30, 2023 | 107.00 |