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Software Gross Dollar Retention
Measures the percentage of recurring revenue retained from existing customers, highlighting customer satisfaction and the company's ability to maintain its revenue base without relying on new sales.CCC Intelligent Solutions maintains a high software gross dollar retention rate of 99%, underscoring strong customer loyalty and value delivery. Despite a slight dip to 98% in late 2023, retention quickly rebounded, reflecting resilience. The earnings call highlights robust revenue growth and strategic customer expansions, like Liberty Mutual's transition, which bolster retention. However, challenges such as declining industry claim volumes and lower net dollar retention due to deal timing could impact future stability. Overall, CCC's strong retention supports its growth trajectory amidst evolving market dynamics.
Date | Software Gross Dollar Retention |
|---|---|
Dec 31, 2025 | 99.00 |
Sep 30, 2025 | 99.00 |
Jun 30, 2025 | 99.00 |
Mar 31, 2025 | 99.00 |
Dec 31, 2024 | 99.00 |
Sep 30, 2024 | 99.00 |
Jun 30, 2024 | 99.00 |
Mar 31, 2024 | 99.00 |
Dec 31, 2023 | 99.00 |
Sep 30, 2023 | 98.00 |