Customer StrategyImprovements to customer care, the go-to-market strategy, and the new initiative for low-income customers are all expected to both slow the bleeding on subscribers and approach growth similar to its peers.
Network StrategyShifting the network strategy from fiber overbuild to a mid-split HFC upgrade is notable and directionally similar to Comcast's approach.
Operational ImprovementsSigns of improvement are emerging including improving mobile net adds, higher video attach rates and ARPU stabilization.