Improved Customer Satisfaction
Group-wide Net Promoter Score (NPS) continued to improve, with Telia Sweden winning customer satisfaction awards and strong outcomes in EPSI surveys in Finland and Norway.
Free Cash Flow and Dividend Coverage
Free cash flow increased and covered the SEK 2 billion dividend for the quarter. Full year outlook for free cash flow upgraded to around SEK 8 billion from SEK 7.5 billion.
EBITDA Growth and Margin Expansion
EBITDA growth at 4.4% and margin expansion by 140 basis points compared to the same quarter last year.
Successful Change Program
The Change Program led to tangible savings and improved operational efficiency, reducing the number of employees and resource consultants by almost 25%.
Upgraded Full-Year CapEx Outlook
Full year CapEx outlook lowered from SEK 14 billion to around SEK 13 billion, reflecting strong CapEx discipline.
Successful M&A Activities
Closed TV and Media transaction, signed memorandum of understanding in Latvia, and launched an offer to buy Bredband2 to strengthen the consumer business in Sweden.