Record Pipeline in Branded Products
The pipeline of business opportunities in branded products is setting new records, with a strong order backlog and customer retention over 90%.
Growth in Contact Center Business
Contact center business segment grew revenue by 3% with solid retention and growth of existing customers as well as adding new customers.
Strong Cash Position and Share Buyback
Ended the first quarter with $20 million in cash and cash equivalents, up from $19 million at the start of the year. Completed $3.8 million worth of share buyback during the first quarter.
Cost Management and Efficiency Improvements
Implemented approximately $13 million in annualized budgeted expense reductions to support stronger profitability.