Strong Pro Sales Growth
Pro sales grew mid-single digits this quarter, reflecting successful transformation of the Pro product and service offering since 2018.
Customer Satisfaction Recognition
Lowe's earned the #1 customer satisfaction ranking among home improvement retailers from J.D. Power, highlighting improvements in customer service and technology.
Online Sales Improvement
Online sales grew by 6% in the first quarter, driven by increases in both traffic and conversion rates, supported by technology transformation and the launch of an online product marketplace.
Innovative Retail Initiatives
Lowe's launched MyLowe's, the first AI-powered Home Improvement Virtual Adviser, to enhance customer experience with step-by-step project instructions.
Artisan Design Group Acquisition
Lowe's announced the acquisition of Artisan Design Group to increase penetration in the Pro market, expected to close this quarter.
Positive Appliance Sales
Continued strength in appliance sales with growth in all major categories, supported by the widest assortment of top brands and efficient delivery capabilities.