Telus appoints Jim Senko Chief Product Officer

TELUS announced the formation of TELUS Consumer Solutions, to elevate TELUS’ legacy of industry-leading customer service and meet shifting customer demands for a full range of innovative and integrated products. TELUS Consumer Solutions brings together Mobility Solutions and Home Solutions & Customer Excellence into one unified consumer team, led by Zainul Mawji as executive VP and President, TELUS Consumer Solutions. TELUS also announced the appointment of Jim Senko to the newly created role of Chief Product Officer. As Executive Vice-president and Chief Product Officer, TELUS Consumer Solutions, Jim will establish an integrated development function and lead product innovation, enabling TELUS to seamlessly deliver best-in-class solutions for its customers. Jim Senko was chosen to establish the role of Chief Product Officer, TELUS Consumer Solutions due to his proven track record in delivering innovative programmes and exceptional outcomes for TELUS’ wireless customers. While Jim has made the personal decision to retire from TELUS at the end of 2023, he and Zainul will spend the year laying the groundwork for the team’s ongoing success with a clear strategy and succession plan.