Sprout Social (SPT) announced a new integration with Salesforce’s (CRM) Agentforce assistant for Service Cloud. The integration enables Salesforce Service Cloud and Sprout Social customers to gather customer insights from social and take accelerated action to enhance customer experiences. These updates will be featured at Dreamforce 2024, where Sprout Social will be exhibiting and speaking on how to leverage AI, social data and Salesforce to drive revenue, grow and retain a loyal customer base and strengthen brand equity.
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