Monro recently implemented a series of initiatives designed to help customers prepare for winter driving. These efforts are part of a forward-looking strategic plan to position the company as a strong competitor in every market across the country. Monro now offers free battery checks and, in a departure from the industry standard, is waiving the installation charge for batteries. This applies to batteries either under the hood or in the trunk. The company has also rolled out several enhanced offerings in time for the holiday season, including: Extended store hours across all brands; A walk-in oil service option to provide hassle-free service, in addition to its online appointment system; Good-Better-Best oil service package updates to give customers competitively priced options that meet their budgets; A call-back program to personally remind customers when their next oil service is due; The roll-out of a new integration with CARFAX to provide customers with their vehicle service history and manufacturer recalls while in-store with service recommendations to enable more informed decision-making.
Published first on TheFly
