Five9 opens new European R&D hub in Porto, Portugal

Five9 announced the opening of its new European Research and Development Hub in Porto, Portugal. The office will serve as the company’s European engineering headquarters, with work spanning artificial intelligence, software engineering, and cloud operations. The site currently hosts more than 100 new and existing employees and is planned to expand to 300 employees within the next few years. The new location provides additional scale to the company’s growing international footprint, as Five9 continues expanding its capabilities to deliver the latest cloud contact center and customer experience innovations to both European customers and multinational companies with a presence in both the U.S. and EMEA.