Best Buy and Mass General Brigham announce collaboration agreement

Best Buy Health and Mass General Brigham are collaborating to support a new model of healthcare delivery that serves patients at home. Together, they will develop solutions to support the transformational movement of shifting healthcare to patients’ homes by improving how quality and safe care are provided with technology and clinical expertise. Their first priority is to scale and support Mass General Brigham’s Home Hospital. This technology-enabled clinical delivery model will expand access to Massachusetts residents choosing to receive acute-level hospital care in the comfort of their home. This collaboration will also help address one of the biggest challenges the healthcare industry faces today, workforce shortages. Mass General Brigham’s Home Hospital is one of the largest acute home-based care models in the country and delivers care for patients who would otherwise need to be hospitalized for conditions such as heart disease, chronic obstructive pulmonary disease, infections and more. Together, Best Buy Health and Mass General Brigham will develop customized systems and capabilities to enhance the experience for patients receiving Home Hospital care as well as for the multi-dimensional care team that provides it. In addition to developing new solutions, Mass General Brigham will leverage Best Buy Health’s existing technology and support services, including: Current Health, the company’s care at home platform, which connects patients to nurses, paramedics, advanced practitioners and physicians; Services that enable better coordination of how home-based care is delivered and logistics management to support the patient’s broad care team; Lively Mobile Plus, their personal emergency response system device which can detect falls and enable patients to contact an Urgent Response Agent.