Avid announced the promotion of Deb Sanders to the role of Chief Customer Officer & Senior Vice President to lead worldwide operations for customer success, customer care, advocacy, learning and overall CX, as well as oversee collaboration with the customer-led Avid Community Association. Sanders joined Avid as Vice President of Global Customer Care in 2019. Deb ascends to the executive leadership role previously held by Kathy-Anne McManus, former Chief Customer Experience Officer, who has left Avid to accept a new professional opportunity.
Published first on TheFly
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