Westpac Banking Corporation (AU:WBC) has released an update.
Westpac Banking Corporation is enhancing its technology infrastructure with a focus on simplification, aiming to improve customer and employee experiences while also driving increased shareholder returns. The bank has successfully completed a portfolio simplification and started implementing a major technology simplification initiative, branded ‘UNITE’, which includes the launch of the AI-powered Westpac SaferPay to combat scams. These efforts are reflective of Westpac’s strategy for growth and customer-centric technology, with significant investment planned for the coming years to modernize systems and processes.
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