United Parcel Service ((UPS)) has held its Q3 earnings call. Read on for the main highlights of the call.
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The recent earnings call for United Parcel Service (UPS) revealed a mixed sentiment, with the company showcasing robust revenue growth and strategic progress in its health care and international segments. However, challenges such as declining domestic volume, international margin pressure, and the effects of global trade policy changes posed significant hurdles.
Strong Revenue and Margin Growth
UPS reported a consolidated revenue of $21.4 billion with an operating profit of $2.1 billion, achieving a 10% operating margin. Notably, revenue per piece in the U.S. grew by 9.8%, marking the strongest growth in three years, underscoring the company’s effective pricing strategies and operational efficiencies.
International Volume Growth
The international segment saw a 4.8% increase in average daily volume, marking the fourth consecutive quarter of growth. This expansion was primarily driven by strong performances in Europe and the Americas, highlighting UPS’s successful international strategies.
Health Care and SMB Growth
UPS’s health care logistics and small-to-medium business (SMB) sectors showed impressive growth, with the Digital Access Program (DAP) generating $2.8 billion in revenue—a 20% increase year-over-year. This demonstrates UPS’s commitment to diversifying its service offerings and tapping into high-growth areas.
Decline in U.S. Domestic Volume
Despite the positive financial metrics, UPS faced a significant decline in U.S. domestic volume, which fell by 12.3%. This was largely due to a planned reduction in Amazon volume and a decrease in lower-yielding e-commerce shipments, reflecting strategic shifts in UPS’s domestic operations.
International Margin Pressure
International operating profit decreased by $101 million year-over-year, attributed to trade lane shifts, product trade downs, and reduced demand-related surcharges. This highlights the challenges UPS faces in maintaining profitability amid changing global trade dynamics.
Impact of Trade Policy Changes
The elimination of the de minimis exemption globally led to a significant increase in customs entries, impacting demand and resulting in a $60 million impact in Q3. UPS anticipates this impact to grow to $75 to $100 million in Q4, underscoring the ongoing challenges posed by evolving trade policies.
Amazon Volume Glide Down
UPS reported a 21.2% year-over-year decline in Amazon’s total volume, with further reductions planned. The Ground Saver average daily volume also declined by 32.7%, reflecting UPS’s strategic decision to reduce reliance on Amazon and optimize its network for efficiency.
Forward-Looking Guidance
Looking ahead, UPS expects consolidated revenue to reach approximately $24 billion in the fourth quarter, with an operating margin between 11% and 11.5%. The U.S. Domestic segment is projected to generate around $16.2 billion in revenue, maintaining strong revenue per piece growth. International revenue is anticipated to be approximately $5 billion, with an operating margin of 17% to 18%. UPS is also focused on reducing Amazon-related costs by $3.5 billion for 2025, while strategically reconfiguring its network to enhance efficiency.
In summary, UPS’s earnings call painted a picture of a company navigating a complex landscape with both opportunities and challenges. While the company is making significant strides in revenue growth and strategic sectors, it faces headwinds from declining domestic volumes and international margin pressures. The forward-looking guidance suggests a cautious yet optimistic outlook as UPS continues to adapt to changing market conditions.

