Sprout Social Inc Class A ((SPT)) has held its Q3 earnings call. Read on for the main highlights of the call.
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Sprout Social’s recent earnings call paints a picture of robust growth and strategic advancements, underscoring a strong quarter for the company. The sentiment was overwhelmingly positive, driven by impressive revenue growth, expansion in enterprise customers, and significant progress in AI product development. Despite some challenges in the SMB and agency markets, the highlights of the quarter significantly outshine any hurdles faced.
Strong Revenue and Growth
Sprout Social reported a remarkable quarter with a revenue of $115.6 million, marking a 13% increase compared to the previous year. This growth is complemented by a record non-GAAP operating margin of nearly 12%, showcasing the company’s ability to scale efficiently and maintain profitability.
Enterprise Customer Expansion
The company experienced a 21% growth in customers with annual recurring revenue (ARR) exceeding $50,000. This expansion is attributed to strong net additions and the successful integration of NewsWhip customers, highlighting Sprout Social’s ability to attract and retain high-value clients.
AI Product Expansion
Sprout Social is gearing up for significant AI product expansions in the fourth quarter, laying the groundwork for a long-term AI strategy. This move is expected to enhance customer value and retention, positioning the company at the forefront of AI innovation in the social media management space.
NewsWhip Acquisition Success
The acquisition of NewsWhip has proven to be a strategic success, generating more pipeline opportunities than any previous product in the company’s history. Initial annual contract values (ACVs) from this acquisition are at or above traditional enterprise levels, underscoring the acquisition’s value.
Record Non-GAAP Profitability
Sprout Social achieved its most profitable non-GAAP quarter to date, with an operating income of $13.7 million and an 11.9% non-GAAP operating margin. This milestone reflects the company’s effective cost management and revenue generation strategies.
SMB and Agency Market Pressure
Despite the overall positive performance, Sprout Social continues to face challenges in the SMB and agency markets. These segments are experiencing pressure, particularly in new business development, which has affected the company’s overall growth rate.
Forward-Looking Guidance
Looking ahead, Sprout Social has raised its revenue guidance for the full year 2025 to between $454.9 million and $455.7 million. The company expects non-GAAP operating income to range from $46.1 million to $47.1 million. With a 21% increase in the $50,000-plus ARR customer count and significant AI product expansions anticipated in Q4, Sprout Social is poised for continued growth and customer retention.
In conclusion, Sprout Social’s earnings call reflects a strong quarter characterized by impressive revenue growth and strategic advancements. The company’s focus on expanding its enterprise customer base and AI capabilities, coupled with the successful integration of NewsWhip, positions it well for future success. Despite some challenges in the SMB and agency markets, Sprout Social’s outlook remains positive, with raised revenue guidance and expectations of continued profitability.

