Lemonade Inc ((LMND)) has held its Q3 earnings call. Read on for the main highlights of the call.
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Lemonade Inc. recently held its earnings call, revealing a generally positive sentiment driven by significant revenue growth and improved profitability metrics. The company reported strong performance in its auto segment and operational efficiencies, although it continues to face challenges in the home insurance segment. Despite reporting an EBITDA loss, Lemonade’s positive cash flow and solid financial position provide a strong foundation for future growth.
Revenue and Growth Metrics
Lemonade’s in-force premium reached $1.16 billion, marking the eighth consecutive quarter of accelerating growth. The company reported a 42% increase in revenue year-on-year, with in-force premium enjoying a 30% growth. This consistent upward trajectory underscores Lemonade’s robust growth strategy and market penetration.
Automobile Segment Performance
The automobile segment was a standout performer, experiencing a 40% growth, with more than half of this growth coming from existing Lemonade customers. This led to transformative unit economics and a 16% improvement in the loss ratio year-on-year, highlighting the segment’s increasing profitability and customer retention.
Gross Profit and Margin Improvements
Lemonade’s gross profit more than doubled to $18 million, with the gross margin climbing into the 40s. Over the past two years, the company has seen a 261% surge in gross profit, while underlying expenses have increased only by single digits, demonstrating effective cost management and operational efficiency.
Operational Efficiency via AI
The company achieved a high level of operational efficiency, with a loss adjustment expense (LAE) of 7% on average across all products, thanks to investments in automation. This efficiency is notable given Lemonade’s relatively small size compared to industry giants.
Financial Position and Guidance
Lemonade reported positive adjusted free cash flow for the second consecutive quarter at $18 million, ending the quarter with just under $1.1 billion in cash and investments. The revenue guidance for Q4 implies a 49% year-on-year growth rate at the high end, reflecting strong future prospects.
Challenges in Home Insurance Segment
The ongoing ‘clean the book’ exercise in the home insurance segment is impacting retention metrics, although average daily revenue (ADR) has begun to improve again. This indicates that while challenges remain, there are signs of recovery in this segment.
External Market Challenges
The competitive environment in the pet insurance market is intensifying as more carriers enter the space. However, Lemonade has not yet noted any significant impact from this increased competition, suggesting resilience in its market positioning.
Continued EBITDA Loss
Despite improvements, Lemonade reported an adjusted EBITDA loss of $26 million in Q3, a significant improvement from a $49 million loss in the prior year. This reduction in losses indicates progress towards profitability, although challenges remain.
Operational Expenses Increase
Operating expenses, excluding loss and loss adjustment expenses, increased by 13% to $141 million in Q3 compared to the prior year. This rise in expenses highlights the company’s ongoing investment in growth and operational capabilities.
Forward-Looking Guidance
Looking ahead, Lemonade expects to achieve EBITDA profitability by Q4 2026. The company has set ambitious targets, with Q4 revenue guidance implying a 49% growth rate year-on-year at the high end of the guidance range. This forward-looking guidance underscores Lemonade’s confidence in its growth trajectory and strategic initiatives.
In conclusion, Lemonade’s earnings call painted a picture of a company on the rise, with significant revenue growth and improved profitability metrics. While challenges persist, particularly in the home insurance segment, the company’s strong financial position and strategic focus on operational efficiency and growth provide a solid foundation for future success.

