Arcbest ((ARCB)) has held its Q3 earnings call. Read on for the main highlights of the call.
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The recent earnings call of ArcBest highlighted a mixed sentiment, showcasing strong performance in Managed Solutions and efficiency initiatives, while grappling with challenges such as revenue decline and unmet service expectations. The outlook for the fourth quarter suggests continued pressure on margins and profitability, reflecting broader market conditions.
Managed Solutions Achievements
The Managed Solutions segment of ArcBest achieved remarkable growth, with shipments per day increasing by double digits year-over-year in the third quarter, setting a new quarterly record for both revenue and volumes. Additionally, truckload revenue per shipment saw a nearly 9% increase, accompanied by improvements in gross margins, underscoring the segment’s robust performance.
Efficiency and Innovation
ArcBest’s commitment to efficiency and innovation yielded significant results, with $20 million in year-to-date savings. Key initiatives, including the implementation of digital and AI technologies like the truckload carrier portal, have enhanced productivity and reduced costs, contributing to the company’s overall operational efficiency.
Strong Asset-Based LTL Performance
The Asset-Based LTL segment demonstrated strong performance, averaging 21,000 shipments per day, marking a 4% increase year-over-year. Pricing renewals in this segment saw a 4.5% average increase, further solidifying its market position despite the challenges faced.
Asset-Light Segment Improvement
The Asset-Light segment showed notable improvement, delivering $1.6 million in non-GAAP operating income, a significant enhancement of nearly $6 million compared to the previous year. The segment also achieved a 13% reduction in SG&A cost per shipment, reaching the best level in its history.
Overall Revenue Decline
Despite the successes in various segments, ArcBest experienced a slight decline in consolidated revenue, totaling $1 billion, with adjusted earnings per share decreasing to $1.46 from $1.64 in the third quarter of 2024. This decline reflects the broader challenges in the freight market.
Asset-Based Segment Challenges
The Asset-Based segment faced challenges, with a $10 million decrease in non-GAAP operating income. The non-GAAP operating ratio increased by 150 basis points over the previous year, indicating pressures within this segment.
Fourth Quarter Outlook
Looking ahead, ArcBest anticipates an increase in the operating ratio by approximately 400 basis points sequentially in the fourth quarter, reflecting the ongoing softness in the freight market. The Asset-Light segment is expected to face an operating loss ranging from $1 million to $3 million, highlighting the challenges in maintaining profitability.
Service Challenges
Service expectations were not met during the quarter due to higher-than-expected volumes, conservative hiring practices, and increased reliance on Cartage, which impacted on-time pickups and deliveries. These challenges were reflected in the Mastio survey results, indicating areas for improvement.
Guidance and Future Outlook
ArcBest’s guidance for the future includes ambitious targets for 2028, aiming for a non-GAAP operating ratio of 87% to 90% for Asset-Based operations and non-GAAP EPS of $12 to $15. For the fourth quarter, the company expects an operating ratio increase of approximately 400 basis points due to market conditions. Capital expenditure guidance for 2025 has been updated to $200 million. Additionally, ArcBest returned over $66 million to shareholders through share repurchases and dividends in the first nine months of the year.
In summary, ArcBest’s earnings call presented a nuanced picture of the company’s performance, with strong achievements in Managed Solutions and efficiency initiatives counterbalanced by challenges in revenue and service expectations. The forward-looking guidance indicates a cautious approach amidst market softness, with strategic goals set for the coming years.

