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Zenvia (ZENV)
NASDAQ:ZENV
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Zenvia (ZENV) AI Stock Analysis

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ZENV

Zenvia

(NASDAQ:ZENV)

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Neutral 55 (OpenAI - 4o)
Rating:55Neutral
Price Target:
$1.50
▲(11.11% Upside)
Zenvia's overall stock score is primarily influenced by its strong revenue growth and stable balance sheet, which are offset by significant profitability challenges and a negative valuation outlook. The technical indicators provide a mixed view, while the earnings call offers some optimism for future growth and profitability improvements.
Positive Factors
Revenue Growth
The 24% revenue growth driven by CPaaS indicates robust demand for Zenvia's services, supporting long-term business expansion and market penetration.
Leadership Change
The new CFO, with a strong background in technology investments, is expected to enhance Zenvia's strategic and financial operations, potentially improving its market position.
Cost Management
A significant reduction in G&A expenses demonstrates effective cost management, which can improve profitability and free up resources for growth initiatives.
Negative Factors
Profitability Challenges
The decline in gross profit and margin reflects ongoing profitability challenges, which could hinder financial performance and investor confidence if not addressed.
Competitive Environment
Intense competition in the CPaaS segment may limit pricing power and margin expansion, impacting long-term profitability and market share.
Cash Flow Decline
A decline in free cash flow growth indicates potential cash generation issues, which could constrain investment in growth opportunities and financial flexibility.

Zenvia (ZENV) vs. SPDR S&P 500 ETF (SPY)

Zenvia Business Overview & Revenue Model

Company DescriptionZenvia (ZENV) is a leading technology company specializing in customer communication solutions, primarily within the Latin American market. The company operates in sectors such as messaging, voice, email, and customer engagement, providing a comprehensive platform that enables businesses to connect with their customers through various channels. Zenvia's core products and services include messaging APIs, customer experience platforms, and tools for automating customer interactions, all aimed at enhancing the way businesses communicate and engage with their audiences.
How the Company Makes MoneyZenvia generates revenue through a multi-faceted business model that includes transaction-based fees for its messaging services, subscription fees for its customer engagement platform, and professional services for implementation and support. Key revenue streams come from businesses that utilize Zenvia's APIs to send SMS, WhatsApp messages, and other forms of communication, where the company charges per message sent or per user engaged. Additionally, Zenvia benefits from strategic partnerships with telecommunications companies and tech platforms, which enable it to expand its reach and enhance service offerings. The growth of digital communication and the increasing demand for customer engagement solutions in the region also contribute significantly to Zenvia's earnings.

Zenvia Earnings Call Summary

Earnings Call Date:Sep 10, 2025
(Q2-2025)
|
% Change Since: |
Next Earnings Date:Nov 12, 2025
Earnings Call Sentiment Neutral
The earnings call highlighted strong top line and Zenvia Customer Cloud growth, as well as a significant reduction in G&A expenses. However, there is pressure on profitability due to a competitive environment, leading to a drop in consolidated adjusted gross profit and EBITDA below expectations. Despite these challenges, there is optimism about future growth and profitability improvements.
Q2-2025 Updates
Positive Updates
Strong Top Line Growth
Zenvia reported a strong top line growth of 24%, mainly driven by CPaaS and the rollout of the Zenvia Customer Cloud.
Zenvia Customer Cloud Growth
Revenues from Zenvia Customer Cloud increased by 23% in the first half of the year compared to the same period last year, with an expectation to deliver growth of 25% to 30% in 2025.
Decrease in G&A Expenses
G&A expenses decreased by BRL 9 million or 27% compared to the same period last year, bringing the G&A to revenues ratio down to 9%.
CPaaS Revenue Growth
CPaaS revenues were up by 33%, with CPaaS accounting for 72% of total revenues.
Strong SaaS Gross Profit Growth
SaaS gross profit increased for the first time since Q2 of '24, with a 5% year-over-year rise to BRL 45 million.
Negative Updates
Pressure on Profitability
The market remains highly volatile and competitive, putting pressure on profitability, especially in the CPaaS segment.
Drop in Consolidated Adjusted Gross Profit
Consolidated adjusted gross profit fell to BRL 69 million with gross margin down to 24%.
Normalized EBITDA Below Expectations
Normalized EBITDA came in at BRL 11 million, below expectations.
Competitive SaaS Environment
The enterprise segment in Brazil for SaaS legacy solutions remains tough and competitive.
Company Guidance
In the Q2 2025 earnings call, Zenvia's CFO, Shay Chor, highlighted several key metrics that reflect the company's performance and future guidance. The company reported a 24% increase in top-line growth, primarily driven by the CPaaS segment. However, the competitive market resulted in a sharp drop in CPaaS gross profit and margin, leading to a consolidated adjusted gross profit of BRL 69 million and a gross margin of 24%, which remained stable compared to Q1. Despite these challenges, Zenvia is optimistic about a gradual profitability recovery by year-end. SaaS revenues grew 3% year-over-year, with Zenvia Customer Cloud revenues up 23% in the first half, supporting the target of 25-30% growth in 2025. The company also reduced G&A expenses by 27% year-over-year, bringing the G&A to revenues ratio down to 9%. Normalized EBITDA for the quarter was BRL 11 million, with expectations for progressive recovery. Looking ahead, Zenvia aims to achieve BRL 200 million in revenues from Zenvia Consumer Cloud with a 65-70% gross margin for the full year. The company is also exploring divesting non-core assets to optimize the balance sheet, with the focus on growing faster, scaling smarter, and deleveraging.

Zenvia Financial Statement Overview

Summary
Zenvia shows strong revenue growth and a stable balance sheet with low leverage. However, persistent profitability issues and declining cash flow growth present significant challenges. The company needs to focus on improving its margins and cash flow generation to enhance its financial health.
Income Statement
45
Neutral
Zenvia's revenue has shown consistent growth, with a 5.23% increase in the TTM period. However, the company is struggling with profitability, as indicated by negative net profit margins and EBIT margins. The gross profit margin has decreased over time, suggesting rising costs or pricing pressures. Overall, while revenue growth is a positive sign, the lack of profitability is a significant concern.
Balance Sheet
60
Neutral
The company's debt-to-equity ratio is relatively low at 0.13, indicating conservative leverage. However, the return on equity is negative, reflecting ongoing losses. The equity ratio is stable, suggesting a solid capital structure. While the balance sheet shows financial stability, the negative ROE highlights profitability challenges.
Cash Flow
50
Neutral
Zenvia's cash flow from operations is positive, but there is a significant decline in free cash flow growth, down by 30.17% in the TTM period. The operating cash flow to net income ratio is low, indicating limited cash generation relative to earnings. The free cash flow to net income ratio is relatively high, suggesting efficient cash management despite profitability issues.
BreakdownTTMDec 2024Dec 2023Dec 2022Dec 2021Dec 2020
Income Statement
Total Revenue1.10B959.68M807.58M756.72M612.32M429.70M
Gross Profit244.40M294.77M330.54M288.91M180.91M103.83M
EBITDA-36.48M30.89M72.24M21.42M-6.89M3.37M
Net Income-120.61M-154.66M-61.00M-243.03M-44.65M-21.43M
Balance Sheet
Total Assets1.67B1.74B1.71B1.80B1.84B452.85M
Cash, Cash Equivalents and Short-Term Investments32.61M116.88M63.74M108.40M582.23M59.98M
Total Debt96.30M129.68M90.60M171.65M212.40M101.73M
Total Liabilities930.11M972.14M822.62M850.88M640.65M337.51M
Stockholders Equity742.16M771.41M888.81M953.34M1.20B115.35M
Cash Flow
Free Cash Flow80.22M49.28M106.89M58.76M-116.67M28.83M
Operating Cash Flow84.86M107.77M162.55M108.45M-97.26M46.14M
Investing Cash Flow-39.46M-62.62M-53.90M-349.78M-351.05M-61.59M
Financing Cash Flow-104.15M9.11M-143.77M-215.84M935.03M62.05M

Zenvia Technical Analysis

Technical Analysis Sentiment
Negative
Last Price1.35
Price Trends
50DMA
1.40
Negative
100DMA
1.47
Negative
200DMA
1.61
Negative
Market Momentum
MACD
-0.01
Positive
RSI
47.25
Neutral
STOCH
57.51
Neutral
Evaluating momentum and price trends is crucial in stock analysis to make informed investment decisions. For ZENV, the sentiment is Negative. The current price of 1.35 is below the 20-day moving average (MA) of 1.38, below the 50-day MA of 1.40, and below the 200-day MA of 1.61, indicating a bearish trend. The MACD of -0.01 indicates Positive momentum. The RSI at 47.25 is Neutral, neither overbought nor oversold. The STOCH value of 57.51 is Neutral, not indicating any strong overbought or oversold conditions. Overall, these indicators collectively point to a Negative sentiment for ZENV.

Zenvia Risk Analysis

Zenvia disclosed 74 risk factors in its most recent earnings report. Zenvia reported the most risks in the "Finance & Corporate" category.
Finance & Corporate - Financial and accounting risks. Risks related to the execution of corporate activity and strategy
Latest Risks Added 0 New Risks

Zenvia Peers Comparison

Overall Rating
UnderperformOutperform
Sector (61)
Financial Indicators
Name
Overall Rating
Market Cap
P/E Ratio
ROE
Dividend Yield
Revenue Growth
EPS Growth
$37.18B12.37-10.20%1.83%8.50%-7.62%
$44.84M-9.11%18.99%77.96%
$71.84M-14.38%9.16%20.13%
$60.33M-53.05%-6.32%6.80%
$69.45M
$47.27M
* Technology Sector Average
Performance Comparison
Ticker
Company Name
Price
Change
% Change
ZENV
Zenvia
1.35
0.14
11.57%
SNCR
Synchronoss Technologies
5.24
-4.96
-48.63%
VHC
Virnetx Holding
22.90
16.65
266.40%
JG
Aurora Mobile
7.47
1.73
30.14%
ATCH
AtlasClear Holdings
0.38
-9.64
-96.21%
XBP
XBP Europe Holdings
0.59
-0.35
-37.23%

Zenvia Corporate Events

Zenvia Appoints Piero Rosatelli as New CFO
Sep 15, 2025

On September 15, 2025, Zenvia Inc. announced the appointment of Piero Rosatelli as the new Chief Financial Officer and Investor Relations Officer, succeeding Shay Chor. Rosatelli, who has a strong background in technology investments and strategic planning, will bring his expertise to Zenvia, potentially strengthening its financial and strategic operations. This leadership change is expected to impact Zenvia’s market positioning positively, as Rosatelli’s experience aligns with the company’s growth and innovation goals.

Zenvia Reports Q2 2025 Growth in Customer Cloud Revenues
Sep 11, 2025

On September 10, 2025, Zenvia Inc. reported its financial results for Q2 2025, highlighting a 23% year-over-year increase in revenues from its Zenvia Customer Cloud services. Despite facing a volatile market environment and intense competition in the CPaaS sector, Zenvia remains optimistic about achieving a 25-30% growth for the full year 2025. The company is also implementing streamlining initiatives to improve profitability and expects a gradual recovery by year-end, setting a solid foundation for 2026.

Zenvia Inc. Reports Financial Losses for Mid-2025
Sep 11, 2025

Zenvia Inc. released its unaudited interim condensed consolidated financial statements for the period ending June 30, 2025. The company reported a decrease in total assets from December 2024 to June 2025, with a notable reduction in cash and cash equivalents. Despite an increase in revenue compared to the previous year, Zenvia faced a loss for the period, attributed to higher costs of services and financial expenses. The financial results highlight challenges in maintaining profitability, impacting the company’s market positioning and stakeholder confidence.

Zenvia Inc. Submits SEC Report for September 2025
Sep 11, 2025

On September 10, 2025, Zenvia Inc. submitted a report to the U.S. Securities and Exchange Commission, complying with the requirements of the Securities Exchange Act of 1934. This submission reflects Zenvia’s ongoing commitment to regulatory compliance, which is crucial for maintaining investor confidence and supporting its strategic objectives in the competitive technology sector.

Glossary
BuyA stock rated as a "Buy" is expected to perform better than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock is likely to deliver higher returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
HoldA stock rated as a "Hold" is expected to perform in line with the overall market or a specific benchmark. This rating indicates that the stock is neither particularly compelling nor unfavorable for investment. Note: This is not investment advice; please consult a financial advisor before making investment decisions.
SellA stock rated as a "Sell" is expected to perform worse than the overall market or a specific benchmark over the near-to-medium term. This rating suggests the stock may deliver lower returns compared to other stocks in the same sector or market index. Note: This is not investment advice; please consult a financial advisor before making investment decisions.

Disclaimer

This AI Analyst Stock Report is automatically generated by our AI systems using advanced algorithms and publicly available financial, technical, and market data. While the information provided aims to be accurate and insightful, it is intended for informational purposes only and should not be considered financial advice. Any content created by an AI (Artificial Intelligence) system may contain inaccuracies and/or contain errors. Investing in stocks carries inherent risks, and past performance is not indicative of future results. This report does not account for your personal financial circumstances, objectives, or risk tolerance. Always conduct your own research or consult with a qualified financial advisor before making investment decisions. The analysis and recommendations provided are based on historical and current data and may not fully reflect future market conditions or unexpected developments. Neither the creators of this report nor its affiliated entities guarantee the accuracy, completeness, or reliability of the information presented. Use this report at your own discretion and risk.Date of analysis: Oct 11, 2025