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Dollar-Based Net Retention Rate
Shows how revenue from existing customers changes over time after upsells, downgrades, and churn; a rate above 100% means current customers are expanding their spend and can drive growth without relying solely on new sales. Consistently high retention reflects strong product value and long-term revenue sustainability.
Large-account cohorts have regained much of their post‑2022 expansion and now show clear upmarket resilience, while aggregate NDR has flattened to a lower plateau. Management warns NDR may tick down by year‑end as the company laps prior pricing actions, so any upside will depend on AI/new‑product monetization and continued enterprise expansion. Net: retention quality is improving at the top end—supporting ARR durability—but overall NDR is no longer a strong organic growth lever, increasing reliance on product monetization, efficiency and capital returns for upside.
MNDY Dollar-Based Net Retention Rate
| Date | Total Customers | Customers Over 10 Users | Customers With Greater Than $50K ARR | Customers With Greater Than $100K ARR |
|---|---|---|---|---|
| Jun 30, 2026 | 109.00 | 113.00 | 115.00 | 115.00 |
| Mar 31, 2026 | 110.00 | 114.00 | 116.00 | 115.00 |
| Dec 31, 2025 | 110.00 | 114.00 | 116.00 | 116.00 |
| Sep 30, 2025 | 111.00 | 115.00 | 117.00 | 117.00 |
| Jun 30, 2025 | 111.00 | 115.00 | 116.00 | 117.00 |
| Mar 31, 2025 | 112.00 | 115.00 | 116.00 | 117.00 |
| Dec 31, 2024 | 112.00 | 115.00 | 115.00 | 116.00 |
| Sep 30, 2024 | 111.00 | 114.00 | 115.00 | 115.00 |
| Jun 30, 2024 | 110.00 | 114.00 | 114.00 | 114.00 |
| Mar 31, 2024 | 110.00 | 114.00 | 114.00 | 113.00 |
| Dec 31, 2023 | 110.00 | 115.00 | 115.00 | 114.00 |
| Sep 30, 2023 | 112.00 | 117.00 | 118.00 | 116.00 |
| Jun 30, 2023 | 114.00 | 120.00 | 122.00 | 120.00 |
| Mar 31, 2023 | 117.00 | 125.00 | 129.00 | 126.00 |
| Dec 31, 2022 | 121.00 | 130.00 | 137.00 | 135.00 |
| Sep 30, 2022 | 123.00 | 135.00 | 145.00 | 143.00 |
| Jun 30, 2022 | 125.00 | 139.00 | 152.00 | 152.00 |
| Mar 31, 2022 | 125.00 | 140.00 | 154.00 | 158.00 |
| Dec 31, 2021 | 121.00 | 137.00 | 150.00 | 154.00 |
| Sep 30, 2021 | 117.00 | 132.00 | 145.00 | 148.00 |
| Jun 30, 2021 | 111.00 | 126.00 | 138.00 | 136.00 |
| Mar 31, 2021 | 107.00 | 121.00 | 135.00 | 130.00 |
| Dec 31, 2020 | 105.00 | 119.00 | 136.00 | 128.00 |