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Retention Rate
Indicates the percentage of customers who continue to use the company's products over time, highlighting customer satisfaction and loyalty.Gen Digital's retention rate has shown a modest but consistent improvement over the past two years, stabilizing at 78%. This stability is crucial as the company experiences significant revenue growth and product innovation, particularly in its Cyber Safety Platform and Trust-Based Solutions. The earnings call underscores strong customer loyalty, evidenced by a record Net Promoter Score for LifeLock, which bodes well for sustaining retention rates. However, the company must navigate operational risks and leverage challenges to maintain this momentum.
Date | Retention Rate |
|---|---|
Jun 30, 2025 | 78.00 |
Mar 31, 2025 | 78.00 |
Dec 31, 2024 | 78.00 |
Sep 30, 2024 | 78.00 |
Jun 30, 2024 | 78.00 |
Mar 31, 2024 | 77.00 |
Dec 31, 2023 | 77.00 |
Sep 30, 2023 | 77.00 |
Jun 30, 2023 | 77.00 |
Mar 31, 2023 | 76.00 |