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American Well (AMWL)
NYSE:AMWL
US Market
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American Well (AMWL) Client Visits Performed by Client Providers

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Client Visits Performed by Client Providers

Measures the volume of visits conducted by client-affiliated providers, highlighting the company's ability to integrate and utilize its platform within client networks, which can drive platform stickiness and customer satisfaction.
The steady fall in client-performed visits, which accelerates in late‑2025/early‑2026, tracks with management’s disclosure of ~19% y/y platform visit declines and ~23% y/y subscription revenue contraction; Amwell is increasingly replacing client-provider delivery with its AMG model (AMG visits and revenue/visit grew), boosting near‑term revenue per visit and margins and helping cut cash burn. That shift improves profitability trajectory but raises execution and customer-concentration risk: fewer client-run visits mean growth depends more on AMG scaling and renewals rather than organic platform usage.
Date
Client Visits Performed by Client Providers
Jun 30, 2026
62.00
Mar 31, 2026
64.00
Dec 31, 2025
65.00
Sep 30, 2025
73.00
Jun 30, 2025
73.00
Mar 31, 2025
71.00
Dec 31, 2024
72.00
Sep 30, 2024
76.00
Jun 30, 2024
76.00
Mar 31, 2024
76.00