Retailer Walmart (WMT) has partnered with AI firm OpenAI (PC:OPAIQ) to bring artificial intelligence into more parts of its retail experience. Now, customers can shop at Walmart through ChatGPT by using a new feature called Instant Checkout. This builds on Walmart’s existing AI assistant, Sparky, and allows shoppers to start a conversation, find items, and complete their purchase in one smooth interaction.
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Furthermore, the technology improves Walmart’s AI from simply reacting to requests to actively assisting in real time. With the help of ChatGPT, Walmart’s new “agentic commerce” tool can now learn, plan, and predict what customers might want. This shift allows Walmart to help customers discover and purchase what they need more quickly and easily. Notably, OpenAI CEO Sam Altman said that this is just one example of how AI can make daily life simpler, and that he’s excited to work with Walmart to bring that vision to life.
It is also worth noting that Walmart isn’t just using AI for customers. Instead, it’s training its employees to use it as well. The company is offering OpenAI certification and expanding access to ChatGPT Enterprise across its teams in order to improve internal productivity. As a result, Walmart shares are up at the time of writing, as investors appear to like the news of the partnership.
Is WMT Stock a Good Buy?
Turning to Wall Street, analysts have a Strong Buy consensus rating on WMT stock based on 29 Buys assigned in the past three months, as indicated by the graphic below. Furthermore, the average WMT price target of $114.89 per share implies 8.3% upside potential.
