Zoom Video announced that Zoom AI Companion – formerly Zoom IQ -, the company’s generative AI digital assistant, is now included at no additional cost for customers with the paid services in their Zoom user accounts. Zoom IQ for Sales, its conversational intelligence software, will be renamed Zoom Revenue Accelerator. Zoom provides admins and users control and visibility when AI features are being used or activated. Planned for spring 2024, users will also have the ability to receive real-time feedback on their presence in meetings, as well as coaching on their conversational and presentation skills. In the coming weeks, users will be able to catch up on long chat threads through generative AI summarization, and by early 2024, users will have the ability to auto-complete chat sentences and schedule meetings from a chat. By spring 2024, users will be able to add meeting summaries to Zoom Notes and summarize SMS threads and calls with Zoom Phone. In spring 2024, users will be able to interact with AI Companion through a conversational interface that will be able to understand the context of questions and support users with their content across the Zoom platform, such as prior meetings, chats, and select connected third-party apps, even initiating actions on their behalf.
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