Zoom says working with Nvidia to deliver customizable AI to enterprise

Zoom Communications (ZM) announced that the company and NVIDIA (NVDA) are working together to deliver “faster, higher-quality, and customizable AI to the enterprise. Zoom’s federated architecture expands to include NVIDIA Nemotron open technologies to support AI Companion 3.0 across industries such as finance, healthcare, and government. This framework is expanding to a next-generation hybrid language model approach, a breakthrough AI architecture that can intelligently route queries between Zoom’s proprietary Small Language Models, optimized for low latency and quality for a particular skill or tasks, and a fine-tuned Large Language Model for complex reasoning. The new hybrid model will accelerate enterprise productivity and collaboration experiences with optimized cost efficiency, quality, and latency.” “We’ve increased our speed and enhanced lower-cost model decision making using NVIDIA GPUs and AI software stack, helping to optimize AI Companion’s core capabilities and enable faster go-to-market timelines,” said X.D. Huang, chief technology officer at Zoom. “With the help of NVIDIA Nemotron open technologies, we’re accelerating the development of our enterprise retrieval-augmented generation capabilities, allowing AI Companion to work seamlessly with Microsoft 365, Microsoft Teams, Google Workspace, Slack, Salesforce, and ServiceNow. This partnership allows us to deliver powerful, security-focused, and scalable AI experiences to our customers at rapid speed.”