Needham keeps a Buy rating and $40 price target on Verint after its Q1 earnings beat and guidance raise. The company’s ability to sell AI solutions known as “bundled SaaS” hosted in the Verint Cloud to contact center customers with any deployment whether on-premise, Cloud or Hybrid Cloud is leading to strong adoption, the analyst tells investors in a research note. Verint’s solutions, including the TimeFlex Bot and Quality Bot, also reduce agent attrition and offer a compelling ROI given the current hiring macro, the firm added.
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