Verint reports Q1 EPS 59c, consensus 54c

Reports Q1 revenue $221M, consensus $214.5M. Dan Bodner, Verint CEO commented: “Brands are increasingly seeking AI business outcomes to increase customer experience (CX) automation in their contact centers. Behind our recent momentum is the Verint open platform which was introduced last year to transform the latest AI technology into tangible AI business outcomes, better than any other contact center platform. We believe the AI business outcome opportunity in the contact center market is early, growing and very large, as brands are starting to deploy AI-powered bots to reduce labor costs and elevate CX. In Q1, many of the world’s leading brands selected our open platform and AI-powered bots to deliver tangible AI business outcomes. We are pleased that our Q1 revenue and non-GAAP diluted EPS came in ahead of our guidance, and with this strong start to the year, we are raising our annual outlook to reflect continued market demand for CX automation.”