Verint announced its new partnership with Eventus Solutions Group, a subsidiary of Tech Mahindra, to bring Verint Digital-First Engagement solutions to midmarket and enterprise businesses worldwide. As consumers shift to digital channels, brands are facing an increasing number of interactions and skyrocketing expectations. Verint solutions that support this shift to digital comprise conversational AI, engagement channels, engagement orchestration and knowledge management to help organizations successfully meet these challenges and create differentiated experiences. "This new partnership will elevate Verint’s long standing relationship with Tech Mahindra to new levels through a global practice around CX consulting and advising provided by Eventus," says Verint’s John Bourne, senior vice president, global channels and alliances. "We are pleased to welcome the Eventus team to our growing network of experts in this field and look forward to launching additional Verint solutions through Eventus in the near future."
Published first on TheFly
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