Verint announces eight-digit order from large retailer

Verint announced an eight-digit order from one of the world’s largest retailers to increase customer experience, or CX, automation in their contact center. Verint was awarded the contract based on its ability to deliver artificial intelligence, or AI, business outcomes with its differentiated open cloud platform and large team of AI-powered bots. The retailer will deploy the Verint Open Platform in the cloud to increase CX automation in several business units. The contract was on Verint’s Q1 roadmap and is being recorded as a bundled Software as a Service booking with a 39-month term.