Teladoc expands collaboration in AI with Microsoft

Teladoc Health announced it is furthering its collaboration with Microsoft (MSFT) by working together to integrate Microsoft Azure OpenAI Service, Azure Cognitive Services, and the Nuance Dragon Ambient eXperience into the Teladoc Health Solo platform. The integrated solutions will automate the creation of clinical documentation during virtual exams to help ease the burden on the healthcare workforce while improving the quality of shared medical information and the care it supports. The Teladoc Health Medical Group also plans to use Nuance DAX Express for care visits provided directly by Teladoc Health. “Administrative burden and staff shortages are major reasons why clinicians are leaving the profession,” said Dr. Vidya Raman-Tangella, chief medical officer at Teladoc Health. “We are focused on using AI to reassert and build the doctor-patient relationship at a time when technology frequently does the opposite. We are proud to partner with Microsoft and Nuance to break new ground.”