In post’s to the Square status page for the United States, the company stated at 8:25 PDT: “Our engineers have worked on a solution for this disruption and they plan to make it available in an upcoming Square Point of Sale update (version 6.25.1) We will continue monitoring and provide updates as they occur. Thank you for your continued patience.” Previously, on September 7 at 10:26 PDT, the company had noted: “We are currently investigating a disruption that is impacting Square Stands and Readers connected via USB on Point of Sale version 6.24. Impacted Sellers may see a message indicating that the reader has disconnected. If you are seeing this on your account, it is recommended that you connect to Bluetooth for the time being. If you have not updated to 6.24 yet, we recommend waiting to do so until we hear more information. Our engineering team is currently working to resolve this and we appreciate your patience during this time.”
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